Division Chair of Billing and Accounts Receivable, Revenue Cycle Operations - Remote

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits

Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Translates Mayo Clinic and Enterprise Revenue Cycle visions into meaningful and effective responses and results. Provides vision and general direction to areas of responsibility and ensures management and staff are trained, developed and delegated authority to carry out responsibilities and objectives for the daily operations. Participates in strategic planning to support organization's strategic direction. Develops strategic and operational plans to carry out the mission of Mayo Clinic and the Enterprise Revenue Cycle. Possesses overall knowledge appropriate to functions being managed with broad knowledge of theories of professional management. Supports and fosters opportunities to improve processes and acts as a catalyst for realizing these improvements. Acts as a facilitator and generator of new ideas and a mediator on difficult issues. Brings awareness of current external environment issues to the Enterprise Revenue Cycle and the Mayo Clinic. Participates in the leadership of the Enterprise Revenue Cycle by chairing and serving on Enterprise-wide projects/groups, task forces, councils and committees. Serves as a liaison between the Enterprise Revenue Cycle and other departments and agencies inside and outside Mayo. Creates a customer service driven division adept at working collaboratively with physicians and administrative colleagues, and across departments and Mayo Clinic. Creates a team-oriented work environment including use of virtual management concepts. Develops, coaches, mentors, and encourages staff for future leadership roles for the Enterprise Revenue Cycle and Mayo Clinic. Responsible for retention initiatives. May possess and provide specific expertise unique to the Accounting and Revenue business cycles of Finance. This leader provides strategic and operational oversight for Billing and Accounts Receivable across the enterprise revenue cycle, ensuring accurate, timely, and compliant claim submission, adjudication, and cash collection. The role is accountable for optimizing end-to-end billing performance, reducing denials and days in accounts receivable, and strengthening payer and patient financial interactions. In partnership with clinical, operational, and finance leadership, this individual drives standardization, leverages automation and advanced analytics, and ensures alignment with regulatory requirements and organizational priorities. The leader fosters a high-performing, people-centered culture focused on accountability, continuous improvement, and delivering a transparent, seamless financial experience for patients while maximizing organizational financial health.

Qualifications

Bachelor’s degree required (business, healthcare administration or related field), with 12-15+ years of applicable revenue cycle operations, revenue metrics and analytics and revenue management experience required. Requires knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing. 12+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred. Exhibits strong leadership, integration and execution skills with considerable experience in planning, formulating, and execution strategies with the ability to define program, process, or business objectives and scope, while also demonstrating proficiency and expertise to identify, evaluate and articulate operational opportunities, and risks, business needs/gaps, and understand customer/stakeholder interests. Possesses excellent written and verbal communication skills to effectively identify, assess and facilitate improvements and resolution to present advisory, persuasive and authoritative recommendation to all levels. Requires proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Exhibits strong, collaborative leadership qualities that can bridge Apply To This Job