Business Development Representative (Hybrid)

Nitro Software is a global SaaS leader specializing in digital document workflows. They are seeking an Expansion Business Development Representative to identify growth opportunities within existing customer accounts, focusing on Nitro's products such as Automate and API solutions.

Responsibilities

• Proactively reach out to existing Nitro customers to identify expansion opportunities, with a primary focus on Nitro Automate and API solutions
• Identify customers who may benefit from automating document workflows, integrating document functionality into their systems, or scaling document processes across their organization
• Generate Sales Accepted Opportunities (SAOs) and an expansion pipeline by booking qualified meetings for API Account Executives and Customer Account Executives
• Identify new departments, teams, and use cases within existing customer accounts to drive expansion opportunities
• Conduct outbound calls, emails, and LinkedIn outreach into existing customer accounts to create new conversations and opportunities
• Work closely with Customer Success, Channel, and Customer Account Executives to identify accounts with expansion potential
• Multi-thread within accounts by building relationships with new stakeholders and decision-makers
• Maintain accurate activity tracking, pipeline updates, and opportunity notes in Salesforce and other sales tools
• Utilize Salesforce, Gong, Clay, LinkedIn, and other sales tools for effective management, outreach, tracking, and reporting of all sales activities and customer interactions

Skills

• 1+ years of experience in sales, business development, account management, or a customer-facing role
• Strong phone, email, and LinkedIn outreach skills
• Ability to build relationships and have business conversations with existing customers
• Highly organized with strong time management and follow-up skills
• Competitive, financially motivated, and driven to generate pipeline and opportunities
• Experience with Salesforce, Gong, Clay, LinkedIn Sales Navigator, or similar tools is a plus
• Previous exposure to APIs or technical sales is a plus, but not required for someone who is motivated to learn and grow in a technical sales career
• Someone who takes ownership, is proactive, and wants to build a long-term career in technology sales

Benefits

• Health insurance
• Dental and vision coverage
• Wellness perks
• Pension/401k matching
• Flex Time Off to be used for holidays, spending days with your family, or appointments
• Hybrid Work model combining three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week

Company Overview