Manager, Client Strategy & Insights
Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide. Location: Remote Travel Required: Less than 10% Job Summary We are seeking a Manager, Client Strategy & Insights. As Manager, you will work alongside the Senior Director, communicating with internal stakeholders and external clients to address and bring evidence to respond to strategic questions. You will assist in discovering data-driven insights and providing recommendations to support business decisions. Leveraging your strong relationship building and analytical abilities, you will collaborate with cross-functional teams to optimize brand performance and ROI, enhance customer experiences, and contribute to client retention and growth. This role works consistently with cross functional support teams. Preference will be given to candidates with a combination of previous experience working within a digital healthcare marketing/media company – specifically responsible for using data to gauge marketing program performance. What You’ll Do Functional Area Management: This position works with the Senior Director to plan, execute, and deliver program performance metrics such as brand lift and ROI. Your ability to work with cross-functional teams (Data & Analytics, Sales, etc.). Provide brand recommendations: Work directly with clients to determine their key determinants of success and provide recommendations to deliver. Provide actionable insights: Translate data findings into actionable insights and strategic recommendations to improve decision-making processes and drive business performance. Present findings: Communicate complex analytical findings in a clear and concise manner to both technical and non-technical stakeholders, including presentations, reports, and visualizations. Continuously improve analytics recommendations: Stay updated on industry trends, emerging technologies, and best practices in analytics, and apply them to enhance the team's analytical capabilities and efficiency. What We Need Bachelor's degree 6+ years of experience in a data-driven roles Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI) Familiarity with statistics: While direct calculation and use of statistical methods and advanced analytics techniques is not required, the ability to interpret them to identify patterns, trends, and correlations is key. Ability to manage others: Open to or experience managing employees at various career levels - helping them to think through the best approach to solving the issue at hand. Desired Qualifications Experience in data driven role within sales and client support What You'll Need to Succeed Business acumen: Demonstrated understanding of business operations, pharmaceutical industry dynamics, and key performance indicators (KPIs). Ability to translate data insights into actionable recommendations aligned with business goals. Communication skills: Excellent written and verbal communication skills to effectively convey complex analytical concepts and findings to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is a plus. Collaboration and teamwork: Proven ability to work collaboratively in a cross-functional team environment, partnering with stakeholders at various levels. Strong interpersonal skills and the ability to influence decision-making through data-driven insights. Problem-solving orientation: Strong problem-solving skills with the ability to think critically, identify patterns, and propose innovative solutions. Attention to detail: Strong attention to detail and commitment to delivering high-quality, accurate, and reliable analytical work products. Continuous learning mindset: Eagerness to stay updated on the latest advancements in analytics, data science, and pharmaceutical industry trends through self-learning, attending conferences, and participating in relevant training programs Base Salary Band: $94,026 - $141,400 Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description. About PatientPoint: PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. Latest News & Innovations: Why is PatientPoint a Best Place to Work! Read More Teammate Honored as "Top Woman in Tech". Read More Recognized on Vault’s Top Internship List. Read More What We Offer: We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates. PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V Apply To This Job