Experienced Marketing Manager – Supply Chain and Customer Service Expertise (Remote Opportunity)

At arenaflex, we're on a mission to revolutionize the way businesses approach marketing, supply chain, and customer service. As a leading innovator in the industry, we're seeking a highly skilled and experienced Marketing Manager to join our team on a contract basis. This is a fantastic opportunity for a talented professional to leverage their expertise in supply chain and customer service to drive business growth and success.

About arenaflex

arenaflex is a cutting-edge company that's passionate about delivering exceptional results for our clients. With a strong focus on innovation and customer satisfaction, we're committed to building long-term relationships with our clients and partners. Our team is comprised of talented individuals who share a common goal: to make a meaningful impact in the industry.

Job Summary

We're seeking an experienced Marketing Manager to join our team on a contract basis. As a key member of our regional marketing department, you'll be responsible for managing all aspects of backorder management, including weekly reporting, customer communication, sales force liaison, and emergency escalation allocation. If you have a strong background in marketing, supply chain, or customer service, and are looking for a challenging and rewarding opportunity, we encourage you to apply.

Responsibilities

As a Marketing Manager at arenaflex, you'll have the opportunity to work on a wide range of projects and initiatives. Some of your key responsibilities will include:

• Weekly Backorder Reporting: Develop and maintain accurate and timely weekly backorder reports to keep stakeholders informed of product availability and allocation.
• Customer Communication: Create and circulate customer letters to inform them of backordered products and provide substitute options.
• Sales Force Liaison: Collaborate with the sales force to resolve customer order inquiries and provide substitute products.
• Supply Chain Liaison: Work closely with the supply chain team to manage global allocation quantities and projected allocations.
• Emergency Escalation Allocation: Develop and implement emergency escalation allocation plans to ensure timely delivery of critical products.
• Portal Maintenance: Maintain and update the customer portal to ensure accurate and up-to-date information.

Essential Qualifications

To be successful in this role, you'll need to have:

• Bachelor's degree in Marketing, Supply Chain, or related field: A degree in marketing, supply chain, or a related field is required for this role.
• 5+ years of experience in marketing, supply chain, or customer service: We're looking for a seasoned professional with a strong background in marketing, supply chain, or customer service.
• Excellent communication and interpersonal skills: You'll need to have strong communication and interpersonal skills to effectively collaborate with stakeholders and resolve customer inquiries.
• Analytical skills: You'll need to have basic analytical skills to develop and maintain accurate and timely reports.
• Data entry and SFDC software experience: Familiarity with SFDC software and data entry is required for this role.

Preferred Qualifications

While not required, the following qualifications would be a plus:

• Master's degree in Marketing, Supply Chain, or related field: A master's degree in marketing, supply chain, or a related field would be beneficial for this role.
• Certifications in marketing, supply chain, or customer service: Certifications in marketing, supply chain, or customer service would demonstrate your expertise and commitment to the field.
• Experience with CRM software: Experience with CRM software would be beneficial for this role.

Skills and Competencies

To be successful in this role, you'll need to have:

• Strong communication and interpersonal skills: You'll need to have strong communication and interpersonal skills to effectively collaborate with stakeholders and resolve customer inquiries.
• Analytical skills: You'll need to have basic analytical skills to develop and maintain accurate and timely reports.
• Data entry and SFDC software experience: Familiarity with SFDC software and data entry is required for this role.
• Time management and organizational skills: You'll need to have strong time management and organizational skills to prioritize tasks and meet deadlines.
• Adaptability and flexibility: You'll need to be adaptable and flexible to respond to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to providing our employees with opportunities for growth and development. As a Marketing Manager, you'll have the opportunity to:

• Develop your skills and expertise: You'll have access to training and development programs to help you develop your skills and expertise in marketing, supply chain, and customer service.
• Take on new challenges: You'll have the opportunity to take on new challenges and responsibilities as you grow and develop in your role.
• Collaborate with a talented team: You'll have the opportunity to work with a talented team of professionals who share your passion for marketing, supply chain, and customer service.

Work Environment and Company Culture

At arenaflex, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on the following values:

• Innovation: We're committed to innovation and continuous improvement.
• Customer satisfaction: We're committed to delivering exceptional results for our clients.
• Collaboration: We're committed to collaboration and teamwork.
• Inclusion: We're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.

Compensation, Perks, and Benefits

As a Marketing Manager at arenaflex, you'll receive:

• Competitive compensation: You'll receive a competitive salary and benefits package.
• Flexible work arrangements: You'll have the opportunity to work remotely and have flexible work arrangements.
• Professional development opportunities: You'll have access to training and development programs to help you develop your skills and expertise.
• Recognition and rewards: You'll have the opportunity to receive recognition and rewards for your contributions to the company.

How to Apply

If you're a motivated and experienced Marketing Manager looking for a new challenge, we encourage you to apply. Please submit your resume and cover letter to [arenaflex recruitment team email]. We can't wait to hear from you! Apply for this job