Immediate Hiring: LP Customer Service Associate II at arenaflex
Unlock a Rewarding Career in Loss Prevention and Customer Service
At arenaflex, we're revolutionizing the retail industry by providing an unparalleled shopping experience that's both exciting and rewarding. As a Loss Prevention (LP) Customer Service Associate II, you'll play a vital role in ensuring the safety and security of our stores, while also delivering exceptional customer service that sets us apart from the competition.
Join Our Dynamic Team and Discover Different
arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that's welcoming, supportive, and empowering. Our team members are passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals who share our vision.
About the Role
As an LP Customer Service Associate II, you'll be responsible for supporting the District Loss Prevention Manager and Store Management in maintaining a safe and secure store environment. You'll act as a visual deterrent to prevent potential loss and dishonesty, while also providing exceptional customer service that exceeds our customers' expectations.
Key Responsibilities:
* Maintain a proper and professional stance in the designated area at the front of the store
- Act as a visual deterrent to prevent potential loss and dishonesty
- Review and understand the Store Emergency Response Guide
- Wear a complete arenaflex-approved uniform, including a Body Worn Camera
- Greet customers appropriately, demonstrate courtesy, and respect
- Establish and maintain a position at the front of the store or in a department
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Perform a closing safety sweep of the store with a member of management
- Adhere to all arenaflex policies and procedures
- Document required incidents in AIIM Case Management
- Perform other duties as assigned
Who We're Looking For:
* Strong verbal and written communication skills
- Sound decision-making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
Benefits and Perks:
* Competitive salary starting at $16.75 to $18.25 per hour
- Comprehensive benefits package, including:
+ Associate discount + EAP + Smoking cessation + Bereavement + 401(k) Associate contributions + Child care & cell phone discounts + Pet & legal insurance + Credit union + Referral bonuses
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment that values diversity, equity, and inclusion
Why Join arenaflex?
* We're a leader in the retail industry, with a reputation for innovation and excellence
- We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion
- We provide opportunities for career growth and professional development
- We're committed to creating a workplace culture that's welcoming, supportive, and empowering
How to Apply:
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application without delay, and we'll be in touch to discuss your qualifications further. Apply To This Job
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer, and we welcome applications from diverse candidates. We're committed to creating a workplace culture that's inclusive, equitable, and respectful. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Apply for this job