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Medical Office Scheduler (MRI)

100% Remote Full-time Open now

Medical Office Scheduler Full-Time | Remote Jacksonville, FL (Corporate Location) Dept: MRI Job Summary Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Key Responsibilities

Schedule consultations and follow-up appointments Collect and update patient demographic and insurance information Verify insurance eligibility and process referrals Manage incoming calls and route messages appropriately Communicate with providers and referral offices Maintain accurate patient records and comply with HIPAA regulations

Qualifications

High school diploma or GED preferred 2+ years of healthcare experience (call center experience a plus) Knowledge of medical terminology and scheduling systems Strong communication, customer service, and computer skills Ability to multitask in a fast-paced, remote environment

What We Offer

Competitive health benefits with HSA Monthly benefit stipend 401(k) with company match Paid time off, paid holidays, and employee appreciation events 24/7 Employee Assistance Program Apply To This Job

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