Senior Risk and Fraud Specialist - Leaving Violence Program

Transform Digital Healthcare with Telstra Health At Telstra Health, we’re shaping the future of healthcare with connected solutions that make care safer, faster, and more seamless. From hospitals and clinics to aged care and community programs, our technology empowers teams to deliver better care—wherever it’s needed. Trusted across programs like 1800Respect, the Leaving Violence Program, and the National Cancer Screening Registry, we connect care in ways that truly make a difference. About the Leaving Violence Program The Leaving Violence Program provides financial and other support to help individuals who have left, or are leaving, a partner who uses violence. It is part of the Australian Government’s commitment to ending gender-based violence. At Telstra Health, we are proud to partner with the Australian Government to deliver this national program. It is delivered in a trauma-informed and person-centred way, prioritising safety, choice, and respect. The program is culturally responsive, with a strong commitment to Aboriginal and Torres Strait Islander peoples, and is accountable to the Department of Social Services, ensuring transparency and compliance. All services are delivered ethically, with integrity, professionalism, and care. About the role As a Senior Risk & Fraud Specialist, you’ll support the proactive management of risks and fraud across the Leaving Violence Program by assisting with risk assessments, fraud monitoring, incident management, and continuous improvement initiatives. Working closely with operational leaders, stakeholders, and the Senior Risk & Fraud Manager, you’ll help support a strong risk and integrity culture while ensuring activities align with enterprise risk and fraud frameworks. This role suits someone who enjoys analytical problem solving, stakeholder engagement, governance, and working in a fast-paced, purpose-driven environment. What you’ll be doing Supporting the management, investigation, and reporting of suspected fraud cases within the Leaving Violence Program Working with the business to identify, assess, and document risks across the program Assisting risk owners to develop, implement, and monitor risk treatments and controls Maintaining and updating the LVP Risk Register in line with enterprise frameworks and governance requirements Conducting risk reviews and supporting risk workshops across the business Reviewing the effectiveness of controls and supporting improvement initiatives Identifying emerging risks, incidents, and control weaknesses and escalating where appropriate Supporting incident and issue management activities, including root cause analysis and corrective actions Performing data analytics and monitoring activities to identify anomalies, trends, and potential fraud indicators Supporting fraud awareness, education, and proactive risk management initiatives Partnering with internal stakeholders to support risk and compliance activities Assisting with risk and fraud reporting activities as required About you 5+ years’ experience in a Risk role, including developing and leading compliance and assurance activities across an organisation Degree qualification in finance, science, data analytics, or a related field desirable Extensive experience in risk management and operating within Risk and Compliance Frameworks and Policies Experience developing and implementing compliance frameworks, governance frameworks, and monitoring reports Strong analytical and problem-solving capability Exceptional communication and influencing skills Strong judgement, integrity, and collaborative mindset Ability to engage effectively with diverse stakeholders Continuous process improvement mindset Proactive, resilient, and commercial approach with the ability to navigate complex matters and make informed decisions Experience with fraud within a financial or health organisation desirable Experience using Salesforce, reporting systems, or related platforms desirable Perks & Benefits Free Telstra mobile & plan (eligible employees only) 25% off Telstra products & services 16 weeks paid gender-equal parental leave + extra leave options Career breaks, study support & ongoing learning programs Free 24/7 professional support for you & your family Employee rewards program: discounts on shopping, gyms, movies, health insurance & more We’re committed to inclusion. Aboriginal and Torres Strait Islander people, individuals from all backgrounds, and those living with or caring for someone with a disability are encouraged to apply. Even if you don’t tick every box, we want to hear from you. We’re a Circle Back Initiative Employer - you’ll get a response for every application. Apply today to join a team that’s making a real difference in healthcare. To learn more about the Leaving Violence Program, click here, and discover how Telstra Health is improving lives through digitally enabled care here. Apply To This Job