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Experienced Administrative Assistant – Data Entry and Operations Support

100% Remote Full-time Open now

At arenaflex, we're committed to delivering exceptional services that make a meaningful difference in people's lives. As a leading provider of innovative solutions, we're always on the lookout for talented individuals who share our passion for excellence and our dedication to excellence. If you're a detail-oriented, tech-savvy professional with a knack for data entry and a passion for delivering top-notch support, we'd love to hear from you!

About arenaflex

arenaflex is a dynamic and forward-thinking organization that's dedicated to empowering individuals and communities through our work. With a strong focus on innovation, collaboration, and customer satisfaction, we're constantly pushing the boundaries of what's possible. Our team is comprised of talented professionals from diverse backgrounds and industries, united by a shared commitment to excellence and a passion for making a positive impact.

Job Summary

We're seeking an experienced Administrative Assistant – Data Entry and Operations Support to join our team in Lebanon, NH. As a key member of our QIC DME team, you'll play a vital role in supporting our operations and ensuring the smooth delivery of our services. This is a remote opportunity, and we're looking for someone who's self-motivated, organized, and able to work independently.

Essential Duties and Responsibilities

As an Administrative Assistant – Data Entry and Operations Support, you'll be responsible for:

  • Entering accurate and complete data into computer programs, ensuring timely and efficient processing
  • Producing and maintaining data reports, identifying inconsistencies or issues, and alerting management as needed
  • Performing database queries to support analysis and reporting, and resolving issues promptly
  • Verifying data entries for accuracy and completeness, and undertaking special projects as assigned
  • Providing periodic and consistent information to management on project progress and outcomes
  • Performing audits of own work and that of others to ensure conformance with established procedures
  • Assisting in the creation and closure of medical case files, including data entry and records management
  • Providing support with decision notification, including mailing and faxing decision letters
  • Accurately updating the Medicare Appeal system (MAS) and other databases
  • Demonstrating and maintaining appropriate judgment with confidential information
  • Determining when work assignments require supervisor intervention
  • Performing other duties as assigned by management

Minimum Requirements

To be considered for this role, you'll need:

  • A high school diploma, GED, or equivalent
  • 0-2 years of relevant experience in data entry, administration, or a related field
  • Prior experience with Microsoft Office Suite is preferred
  • Prior experience with Medicare Appeals and Systems is preferred
  • Must be a US Citizen or have lived in the US for the last 5 years, working continuously for 3 years

Home Office Requirements

As a remote worker, you'll need to meet the following requirements:

  • Internet speed of 20mbps or higher (50 Mpbs for shared internet connectivity)
  • Minimum 5mbps upload speed
  • Connectivity to the internet via Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
  • Private work area and adequate power source
  • Must currently and permanently reside in the Continental US

Work Environment and Company Culture

At arenaflex, we're committed to creating a positive and inclusive work environment that supports the well-being and growth of our employees. Our company culture is built on the values of innovation, collaboration, and customer satisfaction, and we're always looking for ways to improve and adapt to the changing needs of our clients and communities.

Compensation and Benefits

arenaflex offers a competitive compensation package that includes:

  • Annual salary: $17.75 - $19.00
  • Other rewards, including short- and long-term incentives and program-specific awards
  • A variety of benefits, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off

How to Apply

If you're a motivated and detail-oriented professional with a passion for data entry and operations support, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our team's success!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to evaluating qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Apply for this job

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