Certified Medical Assistant/HEDIS Specialist

Duration: 9 month contract with possible extension Location: 100% Remote Responsibilities: Member Outreach & Engagement

• Run outreach campaigns to members with open care gaps (e.g., colorectal cancer screening, breast cancer screening, A1c control, blood pressure management, vaccination)
• Conduct multi-channel outreach (phone, SMS, email, mail, and/or portal) to education members, address barriers, and support completion of recommended care.
• Schedule appointments with PCPs, NPs/PAs, or specialists to facilitate gap closure
• Address common barriers to care (transportation, language, health literacy) and connect members to appropriate resources
• Send follow-up communications (letters, portal messages) to unreachable members per standard workflow
• Document all member interactions accurately and in a timely manner per HIPAA standards
• Use approved scripts and job aids while applying clinical awareness within the Medical Assistant scope.

Quality Measure & Data Support

• Enter diagnostic results, lab values, and screening documentation into EMR to ensure compliance with quality measures
• Track open and closed care gaps in EMR and outreach tracking tools; update member statuses after each encounter
• Pull and reconcile records (e.g., immunizations, external labs) from external systems to support gap closure

Care Coordination & Team Collaboration

• Collaborate with clinical leadership, care managers, and providers to coordinate timely completion of needed services
• Escalate complex member needs to clinical staff as appropriate
• Support other population health and operational initiatives as assigned

Required Qualifications:

• 1+ year of HEDIS experience required
• Active Certification as a Certified Medical Assistant required
• 1+ year of experience in population health, care management, or a related setting
• Excellent member-facing communication skills, with the ability to explain clinical concepts in clear, accessible language.

About Medix? Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries. Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for.

• Minimum Essential Coverage (MEC) plan
• Two different fixed indemnity plan add-ons
• Major Medical Plans, including 1 HSA Plan
• Dental
• Vision
• Short-term disability
• Life and AD&D

This year’s recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award" Join our network of talented professionals! Pay: $22.00 per hour Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have an active Certification as a CMA? If so, which organization issued your certification?
• Do you have any experience in HEDIS?

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