Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Web & Cloud Application Support
Are you a customer service enthusiast looking for a dynamic and rewarding seasonal role? Do you have a passion for delivering exceptional support experiences? Look no further than arenaflex, a global leader in the customer experience (CX) industry. We're seeking an experienced Seasonal Chat & Phone Tech Support/Customer Service Agent to join our team of talented professionals and help us create memorable moments for our customers.
About arenaflex
arenaflex is a global powerhouse in the CX industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our mission is to create connection, value conversation, and make a lasting impact on our customers, teams, and friends. With over 20 years of experience in hiring for customer support roles, we've developed innovative thinking and digital solutions that benefit our customers and our associates.
Why Join arenaflex?
At arenaflex, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Here are just a few reasons why you'll love working with us:
- Flexible work arrangements: Enjoy the flexibility of a seasonal role with the opportunity to become permanent.
- Competitive compensation: Earn $14/hour and participate in incentive opportunities.
- Hands-on training: Receive 100% paid training to help you succeed in your role.
- Internal mobility: 84% of our managers are promoted within, so you'll have opportunities to grow and develop your career.
- Employee discounts: Enjoy discounts on products and services from top brands.
- Referral bonuses: Refer friends and family to arenaflex and earn rewards.
- EverBetter wellness program: Prioritize your well-being with our comprehensive wellness program.
Responsibilities
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
- Providing basic technical support via phone or chat to customers.
- Interacting and communicating effectively with a variety of customers to deliver an exceptional support experience.
- Working with a team to resolve customer issues and provide memorable and delightful experiences.
- Participating in ongoing training and development to improve your skills and knowledge.
- Collaborating with colleagues to achieve team goals and objectives.
Requirements
To succeed in this role, you'll need:
- A High School Diploma or GED Equivalent.
- 18 years of age.
- A flexible schedule to meet the needs of the business.
- A hardwired internet connection (no satellite or wireless).
- Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up.
- A working phone line (home phone or mobile).
- A noise/distraction-free home office environment.
- A desk and an ergonomic chair.
Location Requirements
To be eligible for this role, you must reside in one of the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Iowa
- Idaho
- Indiana
- Kansas
- Kentucky
- Louisiana
- Michigan
- Minnesota
- Missouri
- Mississippi
- North Carolina
- North Dakota
- Nebraska
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Wisconsin
- West Virginia
- Wyoming
Equipment and Internet Requirements
To ensure a successful and productive work experience, you'll need:
- A reliable computer and internet connection.
- A working phone line (home phone or mobile).
- A noise/distraction-free home office environment.
- A desk and an ergonomic chair.
EEO Statement
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
How to Apply
Ready to join the arenaflex team? Apply now through our website or by clicking the link below: Apply Job! Don't miss out on this exciting opportunity to join a global leader in the CX industry. Apply today and take the first step towards a rewarding and challenging career with arenaflex! Apply for this job