Customer Experience Banker – arenaflex Frantz Road (Part-time 32-35/hrs)

At arenaflex, we're not just a bank – we're a community of people who care deeply about making a positive impact in the lives of our customers, colleagues, and the communities we serve. As a Customer Experience Banker at arenaflex, you'll be at the forefront of delivering exceptional customer experiences, building lasting relationships, and helping our customers achieve their financial goals.

Join our team of dedicated professionals who are passionate about making a difference

As a Customer Experience Banker, you'll be a Financial Concierge for our walk-in customers, providing expert guidance and support to help them navigate our range of consumer and business banking products and services. You'll be responsible for retaining and growing customer relationships by proactively identifying financial goals and needs, recommending suitable deposit and other banking products, and processing customer transactions accurately and efficiently.

Key Responsibilities:

* Provide exceptional customer service and effectively resolve customer issues

• Be proficient in understanding and educating customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhere to all operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation

Essential Qualifications:

* High School Diploma or GED and a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role

• Bachelor's Degree preferred
• 1 year or more of customer service experience in banking, financial services, or goal-driven retail sales
• Cash handling skills
• Comfort with technology, including mobile services and online banking services

Preferred Qualifications:

* Proven track record of success in sales, customer service, and relationship management

• Experience working in a fast-paced, dynamic environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Work Environment and Company Culture:

At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. Our team members enjoy a collaborative and dynamic work environment, with opportunities to learn and grow with the company. We're proud to be an equal opportunity employer and are committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression.

Benefits and Perks:

* Competitive salary and benefits package

• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Flexible work arrangements and work-life balance

How to Apply:

If you're passionate about delivering exceptional customer experiences and building lasting relationships, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity:

arenaflex is an equal opportunity employer and is committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression. We welcome applications from diverse candidates and are committed to creating a workplace that's inclusive and supportive.

Tobacco-Free Hiring Practice:

arenaflex is committed to a tobacco-free hiring practice and does not accept solicitation from third-party recruiters for any position. We're an equal opportunity employer and are committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression.

Reasonable Accommodations:

arenaflex is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation to apply for this position or to perform the essential functions of the job, please contact us at [insert contact information].

EEO/AA Employer:

arenaflex is an EEO/AA employer and is committed to providing equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression. Apply for this job