Experienced Ramp Agent (Customer Service Representative) - BNA

As a key member of the arenaflex team, you will play a vital role in ensuring the safe and efficient transportation of cargo, baggage, and mail to and from aircraft at the Nashville International Airport. This is an exciting opportunity to join a dynamic and customer-focused team that values teamwork, safety, and continuous learning.

About arenaflex

arenaflex is a leading provider of air transportation services, committed to delivering exceptional customer experiences while maintaining the highest standards of safety and efficiency. Our team of dedicated professionals is passionate about making a difference in the lives of our customers and employees alike. With a strong focus on innovation, sustainability, and community engagement, arenaflex is a great place to grow your career and make a lasting impact.

Key Responsibilities

As a Ramp Agent, you will be responsible for ensuring the safe and efficient handling of cargo, baggage, and mail to and from aircraft. Your duties will include:

• Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections by guiding incoming and departing aircraft from the gate positions.
• Safeguarding cargo, baggage, and mail from damage, loss, and weather-related hazards.
• Safely operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
• Operating baggage scanners and computers to ensure accurate routing of baggage to the customer's destination.
• Maintaining a high level of safety awareness and adhering to all safety protocols and procedures.

Work Environment and Schedule

As a Ramp Agent, you will work in a fast-paced and dynamic environment, with a focus on safety and efficiency. Your schedule will be based on operational needs, with shifts ranging from early morning to overnight. You will work between 20 and 40 hours per week, depending on your seniority and the needs of the team.

Benefits and Perks

arenaflex offers a comprehensive benefits package to support your physical, emotional, and financial well-being. Some of the benefits and perks you can expect include:

• Competitive salary and performance incentives
• 401(k) with generous company contributions up to 9%
• Up to 2 weeks of vacation and 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance
• Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks

What You Need to Succeed

To be successful in this role, you will need to possess the following minimum qualifications:

• Consistently prioritize safety and security of self, others, and personal data
• Embrace diverse people, thinking, and styles
• Possess a high school diploma, GED, or high school equivalency
• Be at least 18 years of age and have authorization to work in the United States
• Have a valid driver's license
• Proficiency in English
• Pass a physical ability test (PAT)
• Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE
• Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal

What Will Give You a Competitive Edge

While not required, the following preferred qualifications will give you a competitive edge in this role:

• N/A

How to Apply

If you are a motivated and safety-conscious individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and to submit your application. Apply Job! Apply for this job