Telephonic Nurse Care Associate
At AMC Health, we are transforming healthcare through advanced remote patient monitoring and virtual care solutions that help patients manage chronic conditions safely at home. Our care teams play a critical role in improving outcomes, enhancing patient engagement, and reducing avoidable hospitalizations. We are seeking a Telephonic Nurse Care Associate (LPN/LVN) who is passionate about patient engagement, chronic care support, and using technology to improve healthcare delivery. What You’ll Do
- Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
- Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
- Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
- Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
- Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
- Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.
What You Bring
- Active LPN/LVN license in good standing.
- 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
- Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
- Strong telephonic communication, patient education, and motivational interviewing skills.
- Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
- Ability to work independently in a structured remote clinical workflow.
Why AMC Health
- Fully remote clinical role supporting patients nationwide
- Opportunity to work at the forefront of virtual care innovation
- Collaborative interdisciplinary care teams
- Meaningful work improving patient outcomes every day
- Growth opportunities within expanding virtual care programs
Work Environment
Requirements
- Private, secure, distraction-free home workspace
- Reliable high-speed internet connectivity
- Ability to work schedules aligned with assigned patient populations or client time zones
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