[Hiring] ABA Recruiter & Staffing Coordinator @ISTA Personnel Solutions
Role Description In this role as an ABA Recruiter & Staffing Coordinator, you’ll act as the key point of coordination between clinicians and families, ensuring cases are staffed efficiently and services begin smoothly.
- Coordinate and fill cases by matching available and suitable BCBAs (Board Certified Behaviour Analysts), RBTs (Responsible Behaviour Technicians) and BTs (Behavioural Therapists) with families.
- Sourcing, screening and interviewing of potential top talent for available cases.
- Communicate with clinicians and families to ensure appropriate coverage.
- Onboard clinicians and prepare them to begin providing services.
- Manage sensitive, nuanced customer service interactions with professionalism and care.
- Ensure all coordination is accurate, timely, and well-organized in a fast-paced environment.
Qualifications
- ABA experience is a plus, but not essential.
- Previous experience as a Recruiter in the healthcare industry.
Requirements
- Excellent English communication and fluency.
- High emotional intelligence and strong intuition.
- Friendly, patient, and empathetic personality.
- Highly organized, detail-oriented, and able to move quickly when needed.
- Strong problem-solving and “puzzle-piece” matching ability.
- Basic computer skills.
- Comfortable navigating MS Office and Outlook.
- No advanced Excel skills required.
Benefits
- Fully remote work environment.
- Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time – subject to daylight savings).
- Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory.
- Power Backup: Reliable backup required to manage load shedding or outages.
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