Senior SRE/DevOps Engineer

About BRINC: At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. About this Role: As our lead Site Reliability / DevOps Engineer, you will own the reliability, scalability, and operational excellence of our production systems. You’ll build secure cloud infrastructure, automation, and deployment pipelines that power our worldwide real-time services. You’ll partner closely with software, hardware, and autonomy teams to improve system performance, incident response, and developer velocity. Key Responsibilities: Own platform reliability, uptime, and on-call practices for worldwide real-time services

• Build and operate secure, scalable cloud infrastructure and deployment systems
• Write automation and internal tooling to improve developer velocity and reduce toil
• Implement observability (metrics/logs/tracing), alerting, and incident response/postmortems
• Drive capacity planning, disaster recovery, and cost/performance optimization
• Collaborate cross-functionally to support live drone data streaming and customer workflows

Qualifications:

• BS/MS/PhD in CS or related field, with 5+ years operating production systems and building infrastructure
• Strong software engineering fundamentals; comfortable writing production-quality code (Python/Node/Javascript, etc.)
• Hands-on experience with Infrastructure as Code and modern cloud patterns
• Experience building and maintaining CI/CD pipelines and safe release processes
• Excellent attention to detail around security, scalability, and performance

Preferred Skills:

• Experience building and supporting services that interacts with critical real-time edge devices (drones, robotics, autonomous vehicles)
• AWS infrastructure familiarity (networking, IAM, core services, and production operations)
• Familiarity with containers and service orchestration.
• Experience with real-time/streaming systems or low-latency distributed services.
• Familiarity with security best practices (secrets management, encryption, least privilege).
• Ability to work independently in a dynamic environment, take initiative, and communicate effectively.

BRINC Culture Values:

• Try the hard stuff
• Be innovative - Invent the future
• Move fast
• Listen to end-users
• Strive for excellence
• Don’t build a dystopia
• Be frugal
• Save lives through technology

If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you! BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance. Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work

• Comprehensive medical, dental and vision plans for our employees and their families
• 401K plan
• Maternity and paternity leave
• Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
• Flexible work environment
• Orca pass (for those in Puget Sound)
• Free parking (Seattle office)
• Free snacks, drinks and espresso (Seattle office)

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