All jobs

Experienced Full Stack Customer Engineer III, Security, arenaflex Cloud

100% Remote Full-time Open now

At arenaflex, we're revolutionizing the way businesses operate in the digital age. As a leading provider of cloud-based solutions, we empower organizations to transform their industries and drive growth. Our team of experts is dedicated to delivering cutting-edge technology and tools that help developers build more sustainably. If you're passionate about cybersecurity, cloud native architecture, and customer-facing roles, we invite you to join our dynamic team as an Experienced Full Stack Customer Engineer III, Security, arenaflex Cloud.

About arenaflex

arenaflex is a global leader in cloud computing, providing enterprise-grade solutions that leverage our cutting-edge technology. With a presence in over 200 countries and territories, we've established ourselves as a trusted partner for businesses seeking to digitally transform their operations. Our commitment to innovation, customer satisfaction, and industry expertise has earned us a reputation as a leader in the cloud computing space.

Job Summary

As an Experienced Full Stack Customer Engineer III, Security, arenaflex Cloud, you'll play a critical role in facilitating the adoption of our cloud-based solutions among educational institutions, government agencies, and businesses. Your expertise in cloud native architecture, cybersecurity, and customer-facing roles will enable you to provide technical guidance, support, and advocacy to our customers. You'll work closely with our sales teams, product management, and engineering teams to stay on top of industry trends and develop enhancements to our products.

Responsibilities

* Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical security and compliance blockers.

  • Share knowledge in security, privacy, and regulatory compliance to support the technical relationship with customers, technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to arenaflex Cloud.
  • Work with arenaflex Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Contribute to programs in areas of security, privacy, and compliance with internal teams (e.g., Marketing, Product, Legal, and Policy), and drive enablement internally to create customer best practices.
  • Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for arenaflex Cloud.

Qualifications

* Bachelor's degree or equivalent practical experience.

  • 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
  • 10 years of experience in cybersecurity, fraud, or cloud native architectures in a customer-facing role (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems) or fraud.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred Qualifications

* Cloud or Security industry certifications (e.g., CISSP, CCSP).

  • Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems) or fraud solutions for enterprises (e.g., account takeover prevention, payment fraud prevention, or other types of automated fraud).
  • Experience in software development, developing numerous web-based applications.
  • Knowledge of product and solution market trends in the cybersecurity or fraud industry (e.g., ransomware, attack frameworks, OWASP, etc.).
  • Excellent problem-solving, verbal, written communication, presentation, and active listening skills.

What We Offer

* Competitive base salary range: $142,000-$214,000

  • Bonus and equity opportunities
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Flexible work arrangements, including remote work options
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply

If you're passionate about cybersecurity, cloud native architecture, and customer-facing roles, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! Apply Now!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Apply for this job

You might also like

Experienced Customer Service Representative – Pet Industry Expertise (Remote in Maine)

100% Remote Full-time

Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex

100% Remote Full-time

Experienced Clinical Data Entry Specialist – Patient Care and Pharmacy Operations

100% Remote Full-time

Experienced Bilingual Customer Service Associate (Night Shift) – Enterprise Software Support

100% Remote Full-time

Experienced Entry-Level Data Entry Professional – Remote Opportunity at arenaflex

100% Remote Full-time

Experienced Full Stack Customer Service Specialist – Remote Operations and Crisis Management

100% Remote Full-time

Experienced Customer Service Representative – Remote Opportunity at arenaflex

100% Remote Full-time

Experienced Customer Service Representative – Temporary Work-From-Home Opportunity at arenaflex

100% Remote Full-time

Experienced Full Stack Remote Chat & Text Specialist – Crisis Intervention and Suicide Prevention Services

100% Remote Full-time

Experienced Customer Service Agent – Virtual – Temporary

100% Remote Full-time

Political Science and Criminal Justice: Visiting Assistant Professor in American Politics

100% Remote Full-time

Experienced Customer Service Quality Control Lead – Ensuring Exceptional Customer Experience at arenaflex

100% Remote Full-time

Director, IT Service Management (ITSM)

100% Remote Full-time

Experienced Customer Service Representative I – Climate Technologies Support

100% Remote Full-time

Remote Customer Service Representative – Part‑Time, Work‑From‑Home (Inbound Phone, Email & Chat) for arenaflex

100% Remote Full-time

Experienced Level 1 Chat Support Agent – Deliver Exceptional Customer Experiences at arenaflex

100% Remote Full-time

Experienced Customer Care Coordinator, Medicare – Remote Opportunity with arenaflex

100% Remote Full-time

Home-Based Accounting Assistant

100% Remote Full-time

Account Executive

100% Remote Full-time

Fiscal & Business Analyst I

100% Remote Full-time