Compliance Manager - Remote

The Compliance Manager supports Rising Medical Solutions’ corporate compliance program by ensuring adherence to federal, state, and industry regulatory requirements across managed care, bill review, utilization review, provider networks, and case management. This role oversees multi‑state managed care programs, including MPN, MCO, bill review, and timely pay compliance, and leads regulatory filings, renewals, reporting, and customer implementations. The Compliance Manager monitors legislative and regulatory developments impacting managed care and medical billing operations and serves as a key liaison with regulatory agencies, customers, and internal stakeholders. This position acts as a regulatory subject‑matter expert, supporting organizational compliance with state‑specific workers’ compensation laws, administrative rules, and accreditation standards while promoting operational integrity and effective communication. Core Responsibilities include: Regulatory and Compliance

• Monitor and analyze state and federal regulatory developments, legislation, and industry trends governing workers compensation affecting Rising’s lines of business
• Independently research, track, and assess regulatory impact on managed care, bill review, and timely pay operations
• Communicate regulatory changes to internal teams and customers
• Provide input and subject matter expertise in the development of corporate compliance training materials.
• Support clinical operations to maintain and support URAC certification and reaccreditation.

Managed Care and Filing Requirements

• Manage certified managed care programs (MPN/MCO), including state filings, renewals, amendments, and reporting
• Serve as primary contact with state regulatory agencies regarding filings, audits, deficiencies, and inquiries
• Lead implementation and rollout of customer managed care programs
• Maintain historical archives and resource documentation for state filings and customer materials.
• Provide support for state UR certification processes, including renewals and compliance monitoring, and URAC certification
• Develop and maintain managed care resource materials for Rising state filings and customer worksite materials
• Oversee the coordination of resources to ensure the ongoing effectiveness of the state managed care programs
• Monitor state regulatory sources for provider suspensions, exclusions, arrests, and fraud‑related actions affecting workers’ compensation participation
• Direct validation of provider TIN/NPI data, ensure fraud flags are entered in Vision, and oversee timely alerts to bill review and utilization review teams when exposure is identified

Management of MPN

• Lead and manage the MPN Coordinator team, ensuring consistent application of MPN rules, compliance standards, and service expectations

· Oversee provider compliance, including credentialing changes, suspensions, fraud monitoring, and continuity of care

• Monitor workload distribution and completion of MPN scheduling tasks to ensure service level expectations are met
• Provide coaching and performance oversight to support timely, accurate responses to MPN requests from injured workers, customers, adjusters, and attorneys
• Review geo‑access analysis and direct corrective actions to address network coverage gaps; serve as escalation point and backup responder as needed

Corporate Compliance Program Leadership

• Maintain regulatory documentation, dashboards, trackers, and compliance materials
• Support RFP responses related to managed care, bill review, timely pay, and regulatory compliance
• Manage cross-functional projects through planning, research, implementation, and audit review
• Support maintenance of Business Continuity Plans and Disaster Recovery Plan and ensure their updates

Reports to: Director of Corporate Compliance

• Bachelor' s degree in business administration or related field and ten (10) years significant business experience, or ten (10) years of industry experience
• Significant experience in research and interpretation of Workers' Compensation state managed care plans and medical bill review requirements
• Proven ability to manage multiple projects and deadlines in a regulated environment
• Experience working with regulatory agencies, customers, and internal operational teams
• Ability to interpret legislation and translate regulatory requirements into operational guidance
• Excellent attention-to-detail, planning, and follow-through skills
• Critical thinking and problem-solving skills
• Must be a self-starter, flexible, customer-focused, and have a professional demeanor
• Ability to work independently and as part of a team
• Knowledge of industry regulations, terminology, principles, and practices; familiarity with legal reference materials, and thorough understanding of research techniques
• Proficiency with Microsoft Office applications, SharePoint, Office 365
• Excellent oral and written communication skills
• Excellent organizational/time management skills
• Experience writing briefs and/or position papers
• Health insurance (4 different plans to choose from)
• Dental
• Vision
• Paid time off (PTO) or Flexible Time Off (FTO)
• 401(k)
• Basic Life Insurance and Long-Term Disability Insurance (paid by the company)
• Voluntary Life Insurance and Short-Term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Rise Well Wellness Program
• Professional Development Reimbursement Program (PDRP)
• You will be part of our new Elevate program designed to recognize and reward employees for their hard work
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