QA Manager, Validation & Test Strategy

Job Description:

• Provide day-to-day leadership, oversight, and performance management for a team of QA Analysts
• Define and implement a strategy for AI-assisted manual testing that enhances exploratory depth, risk discovery, and test design efficiency
• Enable QA Analysts to leverage AI tools for test case ideation, scenario expansion, regression gap analysis, and defect clarity, while maintaining human accountability for validation decisions
• Set clear priorities, ensure accountability, and maintain consistent execution standards across projects
• Lead risk-based test planning to ensure critical workflows and customer-impacting functionality are thoroughly validated
• Oversee release readiness activities, including test strategy alignment, defect triage, and quality sign-off
• Represent QA in cross-functional planning, refinement, and product discussions
• Partner with SDET and Engineering leaders to identify automation opportunities and improve overall test strategy
• Analyze defect trends and quality metrics to drive measurable process improvements
• Champion the customer experience by advocating for usability, reliability, and product integrity

Requirements:

• 8 to 10+ years of experience in software quality assurance
• 5+ years of managing distributed or remote quality teams
• Demonstrated leadership experience managing QA Analysts or test teams
• Experience refining test strategies and identifying opportunities for process and automation alignment
• Proven ability to collaborate effectively with cross-functional teams in a fast-paced environment
• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 1 to 3 years of professional experience leveraging AI-assisted tools for test case development and or test execution

Benefits:

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

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