Need Hawk Link Coordinator in Kansas
Job title: Hawk Link Coordinator
Company: University of Kansas
Job description: Department
Success Initiatives
Primary Campus
University of Kansas Lawrence Campus
Job Description
60% Student Support and Engagement
- Provide academic and personal success coaching/consultation for up to 150 students per semester to develop holistic academic success plans with students that include development of personal and academic goals.
- Serve as a student concierge for KU Student Success Team members including students' assigned academic advisor, financial aid advisor, and faculty members.
- Execute scheduled student outreach campaigns via phone, text and email to assure early student connections are made before and after new student orientation and beyond.
- Directly connect students to academic support services such as study strategies, time management and organization, critical thinking, test preparation, note taking skills, self-monitoring skills as needed.
- Utilize proactive approaches for communicating with and scheduling meetings with students with the goal of offering touch points at least three times per semester.
- Document and maintain all communication with students resulting from appointments, email, phone, and walk-ins using university-approved systems.
- Develop rapport and productive relationships with students by creating a community of care with a welcoming environment for students to grow and thrive.
- Collaborate with campus partners to support and link students as necessary.
- Collaborate with the Hawk Link Success Team to develop a student program plan that supports the student learning outcomes for Academic Success in highly relevant ways for Hawk Link students. Event coordination includes marketing, student communication, execution and assessment for each program scheduled.
- Supervise, train, and assess up to 5 student peer mentors per academic semester who will assist in planning and executing the programming plans for student populations. This includes approving timesheets in accordance with university policy.
- Participate in the planning and implementation of Jayhawk JumpStart, Hawk Week, and additional Hawk Link programming.
- Coordinate, facilitate and attend peer mentor staff meetings, training, and professional development in conjunction with other Hawk Link Coordinators.
- Serve as the instructor on record for academic courses offered for Hawk Link students such as UNIV 101.
- Collaborate with Academic Success units to provide academic skills workshops for students.
- Develop online training modules and interactive success guides to be utilized by the Hawk Link Success Team and students.
- Attend relevant staff meetings and trainings related to Academic Success Initiatives.
- Use University-approved systems for all student records and adhere to Academic Success technology use standards and FERPA guidelines.
- May supervise student staff.
- Serve on departmental and campus committees as assigned.
- Other duties as assigned by Academic Success Leadership.
- Master's Degree OR Bachelor's Degree with one (1) year of relevant experience.
- One (1) year of experience working with underserved populations.
- One (1) year of experience working directly with students or clients in a higher education or related setting.
- Experience creating and facilitating student events, workshops, or other student engagement opportunities.
- Excellent written communications skills as demonstrated by cover letter and resume.
- Master's Degree in education, counseling, psychology, special education, social work, liberal arts, or related field.
- Experience in academic support services, advising or academic coaching services.
- Academic Coaching Certification in higher education administration, student personnel or related field (CRLA/ATP/NCLA).
- Experience working collaboratively with other units in a university setting.
- Experience with underserved student populations in higher education setting.
- Previous experience supervising students or staff.
- Experience with web-based student retention software such as EAB/Navigate.
- Prior instructional experience such as teaching/facilitating new student courses.
- Resume.
- Contact information for three professional references (including at least one previous or current supervisor).
- Completion of the online application.
- Application review begins Monday, September 18, 2023 and continues until a pool of qualified applicants is identified.
- Travel is less than 25% for occasional required meetings with advance notice.
- This position requires working on-site.