Operations Supervisor (Creative & Production)

Operations Supervisor (Creative & Production)

Lead multiple teams. Own the output. Drive real results. Remote | Philippines-Based

At Doneverse, we don’t hire for titles—we hire for ownership, output, and impact.

We’re looking for a high-performing Filipino leader who can take full control of our creative and production engine—and turn it into a scalable, efficient, and high-quality system.

This is not your typical “supervisor” role. You will be leading leaders, managing multiple production teams, and owning delivery, quality, and speed across the board.

What You’ll Actually Be Responsible For

This is not a “check-in and follow-up” role.

You will own the entire production system—from input to output.

Production Ownership

• Own end-to-end delivery across all production functions
• Ensure all outputs meet quality standards, brand alignment, and Founder expectations
• Act as the final escalation point for delivery or quality issues
• Drive consistency across all outputs, regardless of team or function

Leadership (You Lead Leaders)

• Manage Team Leaders and Senior Specialists across multiple functions
• Build a high-accountability, high-performance culture
• Set and enforce clear KPIs and standards
• Coach, develop, and build future leaders

Operational Excellence

• Oversee capacity planning, workload distribution, and utilization
• Identify bottlenecks and fix broken systems
• Improve SOPs, workflows, and quality control processes
• Ensure SLAs are consistently hit (or exceeded)

Cross-Functional Alignment

• Work closely with Intake, CX, Product, and Training teams
• Ensure clear, actionable briefs before work starts
• Eliminate communication gaps between teams

Performance & Data Ownership

• Track and own:
  • Output volume
  • Quality scores
  • Turnaround times
  • Team productivity
• Use data to identify problems before they happen
• Implement performance improvement plans when needed

What We’re Looking For

We’re looking for someone who can handle complexity, pressure, and scale.

Must-Haves

• 5+ years in digital marketing, creative production, or operations
• 2–3+ years managing leaders (Team Leaders / Senior Specialists)
• Strong understanding of:
  • Websites / funnels (WordPress, GHL, Kajabi, etc.)
  • OR social media production
  • OR design systems and workflows
• Proven ability to manage multiple teams at once
• Highly data-driven and KPI-focused
• Strong leadership, coaching, and communication skills
• Comfortable in a fast-paced, high-growth environment

Why Join Doneverse?

• You’ll operate at a high level of ownership and impact
• You’ll lead multiple production functions—not just one team
• You’ll be part of a company that values speed, execution, and results
• You’ll have the opportunity to build, scale, and optimize systems at a high level

Apply Now

If you’re ready to take ownership, lead from the front, and drive real results—this is your opportunity.