Professional Services, Business Architect
The Business Architect will be responsible for shaping solutions to meet customer requirements in close collaboration with Solution Architects. In this role, they will work closely with customers to gain a clear understanding of their business needs.
For requirements that cannot be fully addressed by the EIS Suite’s standard functionality or configuration capabilities, the Business Architect will partner with the Solution Architect to identify viable solution options. They will then present, discuss, and recommend the most appropriate approach to the customer to gain alignment and approval.
Key Responsibilities
- Provides strategic direction and guidance in shaping solutions for business requirements, ensuring alignment with business objectives while adhering to the core capabilities of the EIS Suite.
- Work closely with customer Product Owner(s) to understand business needs and propose viable solutions to meet those needs
- Serve as subject matter expert in the building of the business solutions
- Lead Scope Study workshops to understand scope and key business requirements which must be met during the Execution phase. Scope Study may occur pre-sale or once the license sale is complete, depending on the customer.
- Facilitate DeltaCapture workshops during the Execution phase to flesh out detailed requirements.
- Work closely with Lead Business Analyst to address requirements issues which arise throughout the Execution phase of the DeltaBase lifecycle.
- Foster use of the EIS Group’s DeltaBase methodology, and related offerings and tools to provide a predictive, high quality approach to EIS Suite implementations
- Advises & supports senior customer management on key business decisions impacting how EIS Suite solution is utilised to meet the business strategy
- Develop close, trusted relationship with customer Product Owner(s) and Business Sponsor(s) to foster alignment and acceptance of solution.
- Contribute to customer’s business case assessment.
- Exhibit highly professional, client-focused behaviour which supports EIS's ability to build lasting, productive client relationships
- Educate customer audiences on EIS applications and demonstrate system functionality;
- In conjunction with Solution Architect, work with EIS Group Product Management and Engineering resources, as necessary, to identify solutions to client requirements using existing EIS configuration mechanisms;
- Maintain current knowledge of the EIS Suite to ensure that our customers and project teams are able to continue to take advantage of new base features;
- Works with third party systems integrator(s) to enable a productive working relationship that benefits our customer, EIS and the third party integrator
Skills, Knowledge & Expertise
- Minimum 8-10 years’ experience in insurance industry, consulting to the insurance industry and/or business architecture methodology
- Minimum of a Bachelor’s degree.
- Experience working closely with one or more vended software applications preferred;
- Successful experience working with senior executives in a company to address challenging situations
- Ability to understand complex business processes;
- Deep consultative and facilitation skills;
- Strong written and verbal communications skills;
- Excellent analytical and problem-solving ability;
- Travel approximately 40% - 75%, domestically and/or internationally.