[Remote] Remote Sales Agent
Note: The job is a remote job and is open to candidates in USA. College H.U.N.K.S. Hauling Junk and Moving is a rapidly growing franchise organization known for its unique company culture. They are seeking a Remote Sales Agent responsible for selling services, managing client interactions, and ensuring exceptional customer service without cold calling.
Responsibilities
- Answer all inbound phone calls, handle clients with exceptional WOW service as outlined by our code of conduct
- Provide all required information regarding College Hunks Hauling Junk and College Hunks Moving services and procedures
- Represent brand positively with each client interaction
- Book all viable inbound and outbound sales calls
- Maintain acceptable close rate on all bookings
- Compliance with all Contact Center policies and procedures including but not limited to the Call Center Employee Handbook
- Regular attendance is required as outlined in our policies
Skills
- High school diploma or GED required
- Typing proficiency minimum 30 WPM
- Computer skills a must with knowledge of Microsoft applications and Internet programs
- Clear and professional verbal communication
- Ability to build rapport naturally with customers
- Confidence in persuasion while maintaining professionalism
- Patience and composure in challenging situations
- Empathy: validating customer concerns without judgment
- Willingness to learn, adapt, and follow processes
- Attention to detail: accurate notes and proper system use
- Reliability: punctual, compliant, and consistent in performance
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Company Overview