Account Coordinator
Workwell Contractor Solutions is seeking an Account Coordinator for an entry-level role that supports the Account Specialist team. The primary responsibilities include maintaining data accuracy, managing onboarding processes, and providing administrative support to ensure efficient service delivery.
Responsibilities
- Accurately enter and maintain contingent worker assignment data across required systems
- Update records relating to assignments, pay rates, and worker status changes
- Ensure all required fields and documentation are complete ahead of payroll and invoicing cycles
- Perform routine audits of onboarding and assignment data to identify discrepancies or missing information
- Correct data inconsistencies or escalate issues to Account Specialists when needed
- Initiate onboarding workflows and prepare required documentation based on client requisitions
- Track and support the collection of onboarding documentation to ensure completeness
- Assist with pre-employment processes, including background checks and drug screenings
- Prepare onboarding files for Account Specialist review and completion
- Execute standardised processes in line with company and client requirements
- Monitor onboarding progress and flag risks, delays, or missing items
- Partner closely with Account Specialists to prioritise and complete daily tasks
- Respond to internal enquiries and route external enquiries to the appropriate team member
- Provide general administrative support to ensure smooth day-to-day operations
Skills
- Strong attention to detail and takes pride in data accuracy
- Organised, task-focused, and comfortable following structured processes
- Can manage multiple tasks and meet deadlines in a fast-paced environment
- Communicates clearly and professionally in writing
- Enjoys working collaboratively and supporting team success
- 0–2 years' experience in an administrative, HR, payroll, or data entry role
- Basic knowledge of Microsoft Excel and general office systems
- Experience working in a process-driven or compliance-focused environment
- Holds a bachelor's degree
Company Overview