Loan Processor
AgWest Farm Credit is a member-owned financial cooperative providing financing and related services to various agricultural sectors. They are seeking a Loan Processor I or II to join their Credit Resolution Team, responsible for servicing distressed accounts and supporting loan processing activities.
Responsibilities
- Perform routine credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services
- Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management
- Comply with closing requirements and disbursements; book and certify loans within authorities
- Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc
- Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format
- Ensure customer information is handled with a high degree of confidentiality
- Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions
- Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls
Skills
- High school diploma or equivalent
- Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
- Exceptional customer service orientation
- Ability to work efficiently and effectively on multiple projects in multiple software programs
- Proven ability to organize and prioritize work to meet deadlines
- Solid interpersonal, collaboration and communication skills
- Training in general office skills
- Experience in consumer lending, banking, or related field
- General knowledge of applicable credit laws and regulations
- General knowledge of agricultural practices
- Knowledge of credit investigation and verification practices
- Knowledge of platting and legal descriptions
- Knowledge of accounting principles and processes
Benefits
- Medical, dental, and vision insurance
- Basic term life and AD&D insurance (fully paid for by the company)
- Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
- 401(k) plan (6% match plus 3% employer contribution)
- Employee Assistance Program
- Wellness Program
- Jeans are welcome at work every day at AgWest!
Company Overview