Experienced Automotive Customer Service Representatives – Business Development Center (BDC) Sales Representative
Join arenaflex, one of the Bronx's leading automotive dealerships, and be part of a dynamic team that connects customers with vehicles they'll love. As an Experienced Automotive Customer Service Representative – Business Development Center (BDC) Sales Representative, you'll play a vital role in supporting our Business Development Center, handling inbound/outbound calls, scheduling appointments, and delivering exceptional customer experiences that set the tone for our showroom.
About arenaflex
At arenaflex, we're not just a dealership – we're a trusted fixture in the Bronx community, known for our excellent service and customer satisfaction. Our growth-driven culture offers the tools and environment to support your personal and professional development, whether you're starting your career or looking to advance. We celebrate wins, learn from challenges, and keep morale high in our supportive team environment.
Why Join arenaflex?
• Big Opportunity: We're a leader in the automotive industry, and our customers rely on us for exceptional service and expertise.
- Growth-Driven Culture: We invest in our team members, providing training, mentorship, and opportunities for advancement.
- Supportive Team Environment: Collaborate with seasoned professionals who want you to succeed and thrive in our dynamic work environment.
- Competitive Pay & Perks: Earn a strong base salary with performance-based bonuses, plus access to benefits like health coverage, paid time off, and dealership discounts.
We Offer:
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Pay range $55,000 - $100,000
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Health, dental, and vision insurance
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401(k)
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Paid vacation and holidays
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Career advancement opportunities
Responsibilities:
As an Experienced Automotive Customer Service Representative – BDC Sales Representative, you'll be responsible for:
Responding to phone and internet inquiries promptly and professionally
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Scheduling appointments that lead to showroom visits and sales opportunities
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Collaborating closely with the sales team to ensure smooth hand-offs and follow-through
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Tracking communications and updates using CRM tools
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Meeting and exceeding daily/weekly call and appointment goals
Qualifications:
To succeed in this role, you'll need:
Prior experience in BDC, call center, or customer-facing roles
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Excellent phone etiquette and written communication skills
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Reliable, organized, and goal-oriented
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Bilingual in English and Spanish is a plus
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Automotive industry knowledge is a bonus, but not required
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Must be authorized to work in the U.S. without sponsorship and be a current resident
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Must pass pre-employment testing to include background checks, MVR, and drug screening
Essential Skills and Competencies:
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Strong communication and interpersonal skills
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Ability to work in a fast-paced environment
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Proven track record of meeting and exceeding sales targets
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Excellent problem-solving and conflict resolution skills
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Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits:
At arenaflex, we're committed to helping you grow and develop your skills. You'll have access to:
Regular training and development programs
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Mentorship and coaching from experienced team members
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Opportunities for advancement and career growth
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A supportive and inclusive work environment
Work Environment and Company Culture:
Our dealership is a dynamic and fast-paced environment that requires flexibility, adaptability, and a passion for delivering exceptional customer experiences. We celebrate our team members' successes, learn from our challenges, and maintain a positive and inclusive work environment.
Compensation, Perks, and Benefits:
We offer a competitive salary range of $55,000 to $100,000, plus access to benefits like health coverage, paid time off, and dealership discounts. You'll also have opportunities for performance-based bonuses and career advancement.
How to Apply:
If you're passionate about customer service, driven by performance, and ready to grow, we want to hear from you. Please upload your resume and complete the online assessment to grant yourself priority consideration. We're an equal opportunity employer and welcome applications from diverse candidates.
Apply Now:
Don't miss this opportunity to join arenaflex and drive your career forward. Apply today and discover what sets us apart from the rest. We look forward to welcoming you to our team! Apply for this job