Director of Operations (AK/MO)

We’re looking for a results-driven, enterprise-minded leader who knows how to turn strategy into execution and drive performance at scale. This role isn’t just about managing restaurants—it’s about leading leaders, owning outcomes, and building a culture of accountability, performance, and guest obsession across a large, multi-market footprint.

If you thrive in high-growth environments and know how to elevate teams while delivering strong financial results—this is your stage.

Why Join Us

• Executive-level compensation + performance-driven bonus potential
• Comprehensive health, dental, and vision benefits
• Paid time off + holidays
• Opportunity to shape strategy within one of the largest QSR franchise groups in the U.S.
• Direct partnership with ownership and executive leadership
• A role with real impact, scale, and long-term growth

What You’ll Own

• Lead and drive performance across 20+ restaurants and multiple districts, ensuring consistent execution of Popeyes brand standards and operational excellence
• Coach, develop, and elevate District Managers—building a strong leadership bench and future pipeline
• Own regional P&L performance, driving revene growth, cost control, labor optimization, and margin expansion
• Translate business strategy into clear, executable field initiatives that deliver measurable results
• Partner cross-functionally with HR, Training, Marketing, Facilities, Construction, and Finance to support growth, innovation, and operational excellence
• Ensure full compliance with brand standards, food safety, labor laws, and operational policies
• Champion a guest-first mindset, delivering excellence in service, food quality, cleanliness, and speed
• Conduct consistent field visits, coaching leaders and reinforcing accountability and culture
• Drive a culture of continuous improvement, recognition, and high performance
• Serve as a trusted advisor to executive leadership, providing insights, forecasts, and operational strategies

What You Bring

• 7–10+ years of progressive multi-unit leadership in QSR or fast-casual (Popeyes or similar preferred)
• Proven success leading District Managers or equivalent roles across large-scale operations
• Strong P&L ownership and financial acumen
• Ability to influence, coach, and hold leaders accountable at all levels
• Demonstrated success driving operational change and performance at scale
• Strong executive presence, communication, and cross-functional collaboration skills
• Willingness to travel extensively within your region
• Bachelor’s degree preferred (or equivalent experience)

Work Environment

This role operates within restaurant and field environments and includes exposure to typical restaurant conditions such as heat, noise, and cleaning agents. The position requires frequent travel, along with standing, walking, bending, lifting, and reaching during site visits.

Employment may be contingent upon successful completion of a background check in accordance with applicable federal, state, and local laws.