JD Store Management - Towne East Square, Wichit...
At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.Position Title(s): Assistant Store Manager and SupervisorJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.Why Join Us?
- Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
- Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
- Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
- Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
- Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
- Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
- Additional duties and projects as required.
- Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
- Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Proficiency in retail management software and basic computer applications.
- Assistant Store Manager
- Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
- Minimum standard work week of 5 days.
- Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to –School).
- Supervisor
- Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
- Requires a minimum of 5 days of availability.
- Minimum standard of a 30 hour work week.
- All Management
- Availability on weekends and holidays.
- Punctuality and regular attendance consistent with the company’s policies are required for the position.
- Must have reliable transportation.
- Must speak English clearly in order to converse with customers and effectively supervise staff.
- Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
- May require the ability to move to different locations within the company's network based on operational needs and career growth.
- Requires prolonged standing approximately five to 14 hours per day.
- During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
- Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
- High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.