Experienced Senior Client Account Manager – Large Customer Sales (Tech) at arenaflex
At arenaflex, we're a community-driven company that's passionate about empowering our users to share their interests, passions, and ideas. As a Senior Client Account Manager on our Large Customer Sales team, you'll play a critical role in helping agencies and advertisers achieve their marketing objectives on our fast-growing platform. If you're a seasoned sales professional with a passion for technology and a knack for building strong relationships, we want to hear from you.
About arenaflex
arenaflex is a community of communities, built on shared interests, passion, and trust. With 100,000+ active communities and approximately 101M+ daily active unique visitors, we're one of the internet's largest sources of information. Our platform is home to the most open and authentic conversations on the internet, and we're committed to providing a safe and inclusive space for our users to share their ideas and connect with others.
Job Summary
As a Senior Client Account Manager, you'll be responsible for collaborating with our Client Partners to meet and exceed our clients' marketing goals. You'll proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients, to drive year-over-year Reddit revenue growth. You'll also lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners.
Responsibilities
* Collaborate closely with Client Partners to meet and exceed client marketing goals
- Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients, to drive year-over-year Reddit revenue growth
- Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
- Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
- Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
- Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
- Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
- Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
- Proactively seek and represent client needs and asks to cross-functional stakeholders
- Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
Required Qualifications
* 8+ years of experience in advertising sales and account management
- Strong understanding of customer marketing funnel and traditional marketing ecosystem
- Expertise with performance/direct response campaigns
- Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
- Tenacious and entrepreneurial approach to working through product, process, and client challenges
- Experience cultivating strong relationships with external partners
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced and unstructured work environment
- High attention to detail
- Proficiency in Excel preferred
- BA / BS degree or equivalent work experience
Preferred Qualifications
* Experience working with social media platforms and advertising technologies
- Knowledge of data analysis and campaign optimization tools
- Experience managing and leading cross-functional teams
- Strong understanding of the tech industry and emerging trends
Benefits
* Comprehensive Healthcare Benefits
- 401k Matching
- Workspace benefits for your home office
- Personal & Professional development funds
- Family Planning Support
- Flexible Vacation (please use them!) & Reddit Global Wellness Days
- 4+ months paid Parental Leave
- Paid Volunteer time off
Pay Transparency
This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, arenaflex offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit [arenaflex careers page](https://www.arenaflex.com/careers/).
Base Pay Range
The base pay range for this position is: $135,100 - $189,200 USD
Equal Opportunity Employer
arenaflex is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. arenaflex is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Apply Now
If you're a motivated and experienced sales professional looking for a new challenge, we want to hear from you. Apply now to join our team as a Senior Client Account Manager on our Large Customer Sales team. Apply for this job