Experienced Remote Customer Service & Benefits Advisor – Union-Backed Life and Supplemental Health Benefits

Join arenaflex, a leader in providing union-backed life and supplemental health benefits to working families across North America, as we rapidly expand our remote team and seek motivated individuals to build a rewarding career in the booming virtual insurance space.

About arenaflex

arenaflex is a proud subsidiary of the arenaflex Corporation, a leader in the insurance industry with over 65 years of success. We are committed to providing exceptional service and support to our growing client base, and we are seeking talented individuals who share our passion for delivering top-tier customer experiences.

Position Overview

We are hiring Remote Customer Service & Benefits Advisors to join our team and help serve and support our growing client base. This is not a cold-calling sales job – we work exclusively with warm leads and members who have already requested benefits information. As a Remote Customer Service & Benefits Advisor, you will receive hands-on training, a proven support system, and the opportunity to earn six figures within your first year – all from the comfort of your home.

What You’ll Do

• Conduct virtual consultations with union members and working-class families via Zoom to understand their needs and provide personalized benefit options

• Present benefit options tailored to each client’s needs, including life, health, accident, and income protection plans
• Educate clients on the features and benefits of our union-backed life and supplemental health benefits
• Provide top-tier customer service and follow-up to ensure client satisfaction and retention
• Maintain accurate records using a CRM platform to track client interactions and progress
• Collaborate with team leaders and participate in weekly performance meetings to stay informed and aligned with team goals
• Grow into leadership roles with mentorship and guidance, including Lead and Manager positions in as little as 6-12 months

Compensation & Benefits

• $60,000 to $150,000+ annually (uncapped commission + performance bonuses)

• Full training and licensing support to ensure your success in the role
• Weekly bonuses and monthly incentive trips to recognize and reward your achievements
• Lifetime residual income on closed accounts, providing a steady stream of income for years to come
• Flexible hours – create your own schedule to balance work and personal life
• Fast-track promotion structure, with opportunities to advance to leadership roles quickly
• 100% remote – work from anywhere in the U.S. and enjoy the freedom and flexibility that comes with it

Who We’re Looking For

We hire for attitude and coachability – no experience in insurance or sales is required. We are looking for individuals who possess:

• Strong communication and active listening skills to effectively engage with clients and understand their needs
• Goal-oriented and results-driven mindset to drive success and achieve targets
• Tech-savvy and comfortable with Zoom to navigate virtual consultations and client interactions
• Ability to work independently in a fast-paced environment, with minimal supervision
• Positive, self-starting mindset to thrive in a dynamic and ever-changing industry
• Previous experience in customer service, sales, hospitality, or administration is a plus, but not required
• Must be 18+ and legally eligible to work in the U.S.

Why Join arenaflex?

• Opportunity to build a rewarding career in the booming virtual insurance space

• Flexible hours and 100% remote work arrangement to balance work and personal life
• Fast-track promotion structure and leadership development opportunities
• Competitive compensation and benefits package, including uncapped commission and performance bonuses
• Collaborative and supportive team environment, with a proven support system in place
• Opportunity to make a real difference in the lives of working families across North America

How to Apply

If you're looking for a high-paying remote opportunity with real career growth and work-life balance, this is your moment. Click the link below to apply and a recruiter will reach out to schedule a quick Zoom interview. We onboard fast – start this week! Apply Now

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job