Sales Operations Associate
The Wonderful Company is known for its iconic FIJI Water and is seeking a Sales Operations Associate to support their sales team. The role involves managing promotional plans, customer portal requirements, and providing operational support to enhance sales performance.
Responsibilities
- Full lifecycle management of promotional plans in our trade promotion management system (TPM)
- Regular status and activity calls with Sales Account Executives
- Promotional plan entry, rework, and edits
- Validate volume forecast adjustments
- Pricing discrepancies
- Deduction and invoice resolution
- Manage customer portal requirements including:
- Customer portal entry and deal management
- Complete and submit sales administration forms including new item forms, cost change forms, and more
- Promotional contracts
- Create and communicate promotional sell sheets
- Maintain comprehensive Standard Operating Procedures for assigned regions and customers
- Partner with sales, FP&A, and accounting to support, train on, and optimize our TPM platform
- Oversee promotional spending activity by working with internal and external parties
- Investigate customer deductions and resolve short/outstanding customer payments
- Provide support to Sales Account Executives on key account updates and strategic changes during business unit sales planning meetings
- Maintain organized archive of all work and manage applicable supporting documentation in company shared drives and customer portals
- Identify tactical sales administration implications for changing business conditions and rapidly execute solutions
- Attend up to 5 sales/team meetings per year (minimal overnight travel required)
Skills
- 1-3 years of experience in sales operations or account management preferred
- Proficiency with Microsoft Excel
- Ability to cultivate critical relationships and perform in a fast-paced, cross-functional environment
- A highly detailed individual with a critical eye for accuracy
- Experience with clear verbal and written communication to efficiently share information
- An inquisitive problem solver and creative thinker who is comfortable utilizing analytical and quantitative skills
- A collaborative individual that feels comfortable working with a team but has the ability to work independently with strong time management and organization skills
- Experience with DemandTec a plus
- Experience with VIP/iDig a plus
- Strong appreciation for The Wonderful Company values and culture, especially related to health and wellness
Benefits
- Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future
- 24/7 online physician consultations
- Virtual mental health resources
- Life coaching
- Engaging employee community groups
- Cash rewards for healthy habits and fitness reimbursements
- Library of on-demand fitness videos
- Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
- Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
- Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
- Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
- Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.
Company Overview