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Client Success Associate (French)

100% Remote Full-time Open now

Gartner is a leading research and advisory company, and they are seeking a Client Success Associate who will ensure that clients receive significant value from their investments. The role focuses on client engagement, onboarding, and articulating Gartner's value to prospective clients while collaborating with sales teams to enhance client experiences.

Responsibilities

  • Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license
  • Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
  • Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
  • Facilitate prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services
  • Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers

Skills

  • Bachelor's degree preferred
  • 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for delighting clients
  • Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
  • Well defined time management and organizational skills
  • Must be bilingual English and French

Benefits

  • Generous paid time off policy
  • Charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching
  • The opportunity to purchase company stock at a discount

Company Overview

  • Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.gartner.com.
  • Company H1B Sponsorship

  • Gartner has a track record of offering H1B sponsorships, with 10 in 2026, 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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