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Experienced Lead Pharmacy Technician, Customer Service/Data Entry – Front End Department

100% Remote Full-time Open now

Join arenaflex, a leading provider of innovative healthcare solutions, as a Lead Pharmacy Technician in our Front End department. As a key member of our team, you will play a vital role in delivering exceptional customer service, data entry, and processing support to our long-term care, assisted living, and chronic care customers.

About arenaflex

arenaflex is a forward-thinking healthcare company dedicated to providing personalized, convenient, and affordable healthcare solutions to our customers. With a strong commitment to innovation, we strive to promote a culture of diversity, inclusion, and belonging. Our mission is to bring our heart to every moment of your health, and we're looking for talented individuals like you to join our team.

Job Summary

As a Lead Pharmacy Technician, you will work closely with our front-end pharmacy technician team to provide exceptional customer service, data entry, and processing support. You will be responsible for leading and supporting the team, troubleshooting and resolving workflow issues, and partnering with pharmacy leaders on team training plans. If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Day in the Life

As a Lead Pharmacy Technician, your day will be filled with a variety of tasks and responsibilities, including:

  • Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation
  • Troubleshooting and assisting with front-end processes and workflow issues to identify solutions
  • Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed
  • Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws
  • Providing exceptional customer service to our long-term care, assisted living, and chronic care customers
  • Entering orders, working alongside the pharmacist to ensure accuracy, and processing support tasks

The Team and Rewarding Benefits

arenaflex's Omnicare pharmacies provide care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although our pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with our mission, allowing our customers to focus on giving their patients the best care. In addition to a competitive salary and comprehensive benefits, we offer:

  • Paid training, tuition support, and cross-training opportunities
  • FREE business, leadership, and development courses
  • Employee discount programs
  • Affordable back-up child and elder care
  • Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30 hours per week)
  • And more!

Required Qualifications

To be considered for this role, you must have:

  • Verifiable High School Diploma or GED
  • Certification/licensed/registered pharmacy technician or as required by state law
  • One (1) or more years of experience as a pharmacy technician

Preferred Qualifications

While not required, we welcome candidates with:

  • Prior experience in the long-term care industry
  • PTCB National Certification

Education

A verifiable High School Diploma or GED is required.

Business Overview

At arenaflex, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. Our Heart At Work Behaviors support this purpose, and we strive to promote and sustain a culture of diversity, inclusion, and belonging every day. We're an affirmative action employer and an equal opportunity employer, and we proudly support and encourage people with military experience to apply for our job opportunities.

Expected Salary

The typical pay range for this role is: Minimum: $18.50 Maximum: $34.60 Please note that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Apply Now

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and help us bring our heart to every moment of your health. Apply Job! Apply to this Job Apply for this job

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