Experienced Customer Sales Manager – Driving Revenue Growth and Customer Satisfaction at arenaflex

About arenaflex

arenaflex is a leading global food and beverage company that is committed to delivering high-quality products and exceptional customer experiences. With a rich history of innovation and a passion for excellence, arenaflex has established itself as a trusted partner for consumers, customers, and employees alike. Our company culture is built on the values of collaboration, integrity, and customer-centricity, and we are dedicated to creating a workplace that is inclusive, diverse, and supportive of growth and development.

Job Summary

The Customer Sales Manager (CSM) is a critical role within arenaflex's Customer Business Team (CBT), responsible for driving revenue growth and customer satisfaction through effective category management and sales execution. As a CSM, you will be the primary liaison between arenaflex and our key customers, working closely with cross-functional teams to develop and implement sales plans that meet customer needs and drive business results. If you are a seasoned sales professional with a passion for customer management and a track record of success in driving revenue growth, we encourage you to apply for this exciting opportunity.

Primary Responsibilities

• Effectively partner with customers to understand their business needs, market trends, and growth opportunities, and develop and implement sales plans that meet their needs and drive business results.
• Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives, including Revenue and Share Growth, Authorizations, Distribution, and Optimal Shelving.
• Lead the implementation of Space Management Projects, working closely with cross-functional teams to ensure successful execution.
• Drive promotional revenue objectives through effective tactic, price point, and selling event execution, while implementing arenaflex pricing strategies for owned categories.
• Work closely with the Retail Team to lead retail execution of all assigned category objectives, ensuring seamless execution and customer satisfaction.
• Maintain accurate and detailed business documentation, including files and transaction records, to support business decision-making and analysis.
• Cross-functional collaboration with other arenaflex teams, including Sales, Marketing, and Supply Chain, to ensure alignment and effective execution of sales plans.

Qualifications

To be successful in this role, you will need to possess a strong sales background, excellent business acumen, and a customer-centric mindset. The ideal candidate will have:

• Proven years of experience in customer management, account management, and/or retail sales management, preferably in the Consumer Packaged Goods (CPG) industry.
• Strong sales skills, with a proven track record of driving revenue growth and customer satisfaction.
• Excellent understanding of business processes and Category Management principles.
• Ability to work independently and within a CBT framework to plan, organize, and set/achieve priorities.
• Polished interpersonal skills, including written, verbal, and presentation skills.
• Proficient in Microsoft Office programs, including Excel, PowerPoint, and Word.
• Strong analytical skills, with the ability to analyze category and brand performance data and develop comprehensive business plans.
• Willingness to travel 5-7 times per year for customer meetings and other business-related activities.

Essential Skills and Competencies

To succeed in this role, you will need to possess the following essential skills and competencies:

• Strong communication and interpersonal skills, with the ability to build rapport with customers and internal stakeholders.
• Excellent analytical and problem-solving skills, with the ability to analyze data and develop effective solutions.
• Strong business acumen, with a deep understanding of business processes and Category Management principles.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to supporting the growth and development of our employees. As a Customer Sales Manager, you will have access to a range of career growth opportunities and learning benefits, including:

• Regular performance reviews and feedback to support career growth and development.
• Opportunities for professional development and training, including sales training, leadership development, and Category Management training.
• Access to arenaflex's extensive network of sales and marketing professionals, with opportunities for collaboration and knowledge-sharing.
• Competitive compensation and benefits package, including a base salary range of $102,100.00 - $127,600.00, bonus eligibility, and a comprehensive benefits package.

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. As a Customer Sales Manager, you will be part of a collaborative and supportive team that is committed to delivering exceptional customer experiences and driving business results. Our company culture is built on the values of collaboration, integrity, and customer-centricity, and we are dedicated to creating a workplace that is inclusive, diverse, and supportive of growth and development.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive compensation and benefits package that includes:

• Competitive base salary range of $102,100.00 - $127,600.00.
• Bonus eligibility, with a performance-based bonus structure.
• Comprehensive benefits package, including medical, dental, vision, and life insurance.
• 401(k) retirement plan with company match.
• Flexible work arrangements, including telecommuting and flexible hours.
• Access to arenaflex's extensive network of sales and marketing professionals, with opportunities for collaboration and knowledge-sharing.

How to Apply

If you are a seasoned sales professional with a passion for customer management and a track record of success in driving revenue growth, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are committed to creating a workplace that is inclusive and supportive of all employees.