[Remote] Email Operations Coordinator (Contract)

Note: The job is a remote job and is open to candidates in USA. Clarion Events North America is one of the fastest-growing event companies in the United States, specializing in managing and producing diverse trade and consumer events. They are seeking a detail-oriented Email Operations Coordinator to ensure the smooth execution of email deployments and maintain communication with internal teams and external customers during a short-term maternity leave.

Responsibilities

• Own day-to-day execution of scheduled third‑party emails and newsletters, working proactively against the media email calendar
• Pull and prepare the approved list segments based on the defined criteria and send the requirements
• Prepare, test, and deploy emails with a high level of accuracy and attention to detail
• Perform thorough QA checks to ensure content, links, lists, and send details are correct prior to deployment
• Serve as the primary point of contact for internal teams and external customers related to scheduled email sends
• Coordinate assets, approvals, audience details, and timing across marketing, sales, editorial, and other stakeholders
• Communicate clearly and early if timelines, approvals, or assets are at risk
• Confirm audience requirements and segmentation details before each send, and ensure the correct lists are applied
• Maintain clear tracking of scheduled, approved, and deployed emails
• Follow established processes, templates, and standards to ensure consistency and reliability
• Flag potential conflicts, gaps, or risks in the calendar early and help identify solutions

Skills

• 1–3 years of experience executing email deployments
• Basic HTML experience for email (comfortable making light edits or troubleshooting issues)
• Familiarity with email platforms and testing workflows
• Strong attention to detail and ability to manage multiple deadlines simultaneously
• Comfortable working with calendars, checklists, timelines, and approvals
• Clear, confident communicator who works well with both internal teammates and external customers
• Highly organized, reliable, and accountable – someone others trust to follow through

Benefits

• Work-life balance – we are flexible with you to allow you to be at your best on the job
• Leading by example and taking full responsibility for ideas, actions and problem solving
• Ensuring our employees have all the necessary tools to effectively perform their job
• Constantly identifying training needs to grow and develop our employees
• Failing forward faster – try new things, fail & learn, repeat!

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