MRSGM NA Client Support, Surety Bonds - TEMP
Roanoke Insurance Group Inc. is part of Munich Re Group, providing expertise in specialty and marine lines of insurance. They are seeking a Temporary Employee – Client Support, Surety Bonds to provide customer service and perform administrative duties to support bond business.
Responsibilities
- Provide quality and profitable customer service
- Perform administrative duties necessary to maintain and grow bond business
- Assist service team with bond requests
- New client setup
- Bond issuance
- Bond terminations
- Bond riders
- Broker of record changes
- Billing
- Scanning/imaging documents
- Bond renewals
- Underwriting submissions
- Additional projects as assigned by Bond Manager
- Utilize all available resources in order to properly obtain/maintain underwriting information
- Maintain follow-up system to ensure requests are processed timely
- Create and maintain positive relationships with customers and peers
- Provide backup support, as requested
Skills
- Bachelor's Degree Preferred or equivalent work experience
- Excellent time management, customer service and interpersonal skills
- Strong communication skills (written, verbal and listening)
- Well organized with an aptitude for details
- Able to work independently while taking ownership of a task through completion
Company Overview