Network Monitoring & Troubleshooting Analyst - ...
A reputable public company is looking to bring on a 100% remote Network Monitoring & Troubleshooting Analyst for a third shift role (1amEST to 10amEST) to help support clients in the European geography. They are looking for someone who is a great/strong communicator with the ability to troubleshoot systems and networks and act as the first responder for triaging and resolving alerts from monitoring systems. Specifically someone who has experience with TCP/IP, DNS, HTTP, routing, and networking protocols AND who has dealt directly with customers representing the company.Again this is an overnight shift role, but provides a ton of growth opportunity and ability to grow with a very well known brand.Required Skills & Experience
- Bachelors Degree
- Strong troubleshooting skills
- Background in networking foundations
- Monitoring tools
- Ability to work the overnight shift
- Bonus eligible
- Medical, Dental, and Vision Insurance with tons of comprehensive packages
- Generous PTO
- Stock Options/employee purchase plan
- 401k
- Tuition reimbursement