Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert

Join arenaflex, a leading innovator in the healthcare and insurance industry, as we seek a highly skilled and detail-oriented Remote Data Entry Associate to join our remote team. As a key member of our team, you will be responsible for ensuring the accuracy and timeliness of data entry, research, and validation of provider contract records. If you possess a strong work ethic, excellent analytical skills, and a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a dynamic and forward-thinking organization that is dedicated to revolutionizing the healthcare and insurance industry through innovative solutions and exceptional service. Our team is comprised of talented professionals who share a common goal of delivering outstanding results and making a positive impact on the lives of our clients and customers. As a Remote Data Entry Associate, you will be part of a collaborative and supportive team that values diversity, inclusivity, and continuous learning.

Key Responsibilities

As a Remote Data Entry Associate, you will be responsible for the following key tasks:

• Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
• Updating status in customer systems to reflect changes and updates
• Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
• Retrieving and entering data from computer/web-based systems, files, and other documents
• Analyzing information collected to identify potential problems and discrepancies
• Ensuring accurate and timely completion of transactions to meet or exceed client Service Level Agreements (SLAs)
• Applying healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills to undertake complex tasks
• Identifying and resolving both routine and non-routine problems or escalating to more proficient team members
• Monitoring email boxes and sending responses to inquiries

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

• 1+ year of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
• 1+ year of experience in a professional/office-related environment, such as office support, data entry, clerical, or customer service
• 1+ year of experience using a computer with Windows applications, including keyboard navigation, multiple screens, and computer systems, and learning new software tools
• An education level of at least a high school diploma or GED
• Ability to communicate effectively in a professional/office setting
• Effective troubleshooting skills, leveraging research, analysis, and problem-solving skills
• Time management skills to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Ability to communicate effectively in a professional/office setting
• Effective troubleshooting skills, leveraging research, analysis, and problem-solving skills
• Time management skills to cope with a complex, changing environment
• Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following Standard Operating Procedures (SOPs)

Training and Development

As a new hire, you will be required to successfully complete our comprehensive training course and demonstrate proficiency in the material. arenaflex is committed to the ongoing development and growth of our team members, providing opportunities for training, mentorship, and career advancement.

Schedule and Work Environment

The required schedule for this position is Monday-Friday, 8AM-4:30PM. However, the shift schedule can be changed as per client requirements. As a Remote Data Entry Associate, you will work from home in a state-of-the-art and comfortable workspace, equipped with the necessary tools and technology to perform your duties.

Compensation and Benefits

arenaflex offers a competitive salary range of $15.00-$26.00 per hour, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive training and development opportunities
• Flexible work schedule and remote work options
• Collaborative and supportive team environment
• Opportunities for career growth and advancement
• Competitive compensation and benefits package

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. Apply now to join our friendly team and take the first step towards a rewarding career with arenaflex. Apply to this job Apply for this job