New Business Customer Service Specialist
Zander Insurance is a 100-year-old company experiencing remarkable growth year over year, and they are seeking a New Business Customer Service Specialist to join their team. This role involves assisting clients with life insurance applications, providing proactive communication, and contributing to a supportive team environment focused on professional growth and exceptional service.
Responsibilities
- Assist clients with completing and signing their life insurance applications over the phone, with scheduling their insurance exam and helping them with billing questions
- Respond to emails and requests for information regarding Zander’s Identify Theft Protection by taking inbound and making outbound calls
- Apply sales methodologies and problem-solving strategies to best position Zander products and services while providing long-term, individualized solutions to customers
- Join a supportive team environment focused on professional growth and exceptional service
Skills
- Assist clients with completing and signing their life insurance applications over the phone
- Schedule insurance exams and help clients with billing questions
- Respond to emails and requests for information regarding Zander's Identity Theft Protection
- Take inbound and make outbound calls
- Apply sales methodologies and problem-solving strategies
- Provide long-term, individualized solutions to customers
- Join a supportive team environment focused on professional growth and exceptional service
- High service aptitude and the heart of a teacher
- Thrive in a fast-paced environment and are dependable
- Tech-savvy with the ability to occasionally work from home efficiently
- Must be a TN resident, within a 50 mile radius of Nashville
- Ability to commute to Nashville, TN 37209
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Company Overview