People Partner - Change (Home Based, West Midlands, GB)

Permanent – Full Time Salary - £50,000 - £55,000 + Company Car, Bonus, PMI and Pension up to 6%

Home Based with UK Travel | SC Clearance Required

We’re looking for an experienced People Partner – Change to join our UK & Europe HR team. This is a pivotal role supporting business growth, mobilisation and transformation activity across the organisation.

Working as part of our Growth & Change team, you’ll deliver expert HR support across bids, contract mobilisation, organisation design and large-scale change programmes. You’ll act as an internal consultant to senior leaders, helping shape people solutions that are commercially aligned, operationally effective and values led.

What you’ll be doing

• Leading and supporting HR change projects across business units
• Partnering with leaders on bids and mobilisation activity to shape effective people solutions
• Supporting TUPE transfers, restructures, workforce transitions and contract turnarounds
• Designing and implementing organisation design, culture and talent interventions

• Coaching and influencing leadership and contract teams to align outcomes to our values, established Serco operating procedures and relevant laws and regulations

• Developing implementation roadmaps, governance frameworks and risk mitigation plans
• Ensuring people solutions align to policy, regulation and best practice
• Working across the wider HR operating model to deliver integrated outcomes

What we’re looking for

Essential

• Demonstrable experience leading HR change projects in complex, fast-paced environments
• Strong grounding in organisation design, talent development, culture and change management
• Experience supporting mobilisation, bids and business transformation activity
• Confident stakeholder management and influencing skills, including engaging at Director level and constructively challenging
• Experience working within unionised environments
• Ability to manage multiple workstreams and deliver at pace
• Eligible for or able to obtain SC clearance

Desirable

• CIPD qualified (or working towards), or equivalent HR experience
• Full UK driving licence

About you

You are a credible and resilient HR professional who thrives in complex environments. You’re comfortable working across internal and external stakeholders, influencing outcomes, and bringing clarity to ambiguity. You combine strong commercial awareness with a people-first mindset and are passionate about delivering sustainable change.

Why join Serco

At Serco, we support essential public services across the UK & Europe. In this role, you’ll contribute to major growth and transformation programmes, working alongside senior leaders to shape people strategies that make a tangible difference to our colleagues and customers.

About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.  

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.