Experienced Data Entry Representative – Electronic Health Record (EHR) File Technician – Remote Opportunity at arenaflex

Introduction

At arenaflex, we are committed to delivering exceptional healthcare services to our customers. As a Data Entry Representative – Electronic Health Record (EHR) File Technician, you will play a vital role in ensuring the accuracy and quality of patient information within our Electronic Health Record system. If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading healthcare organization dedicated to providing innovative solutions and services to our customers. Our team of dedicated professionals is committed to delivering high-quality care and exceptional customer service. As a remote Data Entry Representative, you will be an integral part of our multi-disciplinary team, working closely with our customers and internal stakeholders to ensure seamless delivery of care.

Job Summary

We are seeking an experienced Data Entry Representative – Electronic Health Record (EHR) File Technician to join our team. As a Data Entry Representative, you will be responsible for accurately placing complex health information into the correct patient EHR, ensuring current patient information is available for continuity and quality of patient care. You will also be responsible for filing documents accurately in the EHR, adapting to changes in processes, and meeting quality standards of 98% accuracy.

Responsibilities and Essential Functions

* Ensures accurate placement of complex health information, including clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care.

• Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes, and meets quality standards of 98% accuracy.
• Ability to reach and maintain 85% 100% quality assurance trust level in current EHR.
• Ability to achieve precise filing at a rate of 55 pages per hour.
• Prioritizes daily work to include problem-solving and decision-making, independently, with minimal direct supervision.
• Manages own time and work, understands and follows through with minimal direction from supervisor, clinicians, colleagues, and peers.
• Researches patient information in computer to determine location of care, Medical Record Number, Medical Identification Number, medical terminology, etc.
• Evaluates issues and makes decisions autonomously for less complex issues. Seeks guidance from supervisor for complex issue resolution.
• Performs quality assurance activities to ensure accuracy of filing.
• Appropriately tasks providers for review of scanned documents per accepted protocol.
• Demonstrates a positive customer service approach in all internal and external customer experiences.
• Identifies opportunities for self-development, understands expectations of developing additional competencies.
• Shares information or concerns openly and honestly.

Minimum Qualifications

* High School diploma or GED required

• General understanding of medical terminology, to include knowledge of diagnostic and therapeutic studies and tests; specialty names; etc.
• One year customer service in healthcare and PC skills required
• A minimum of one year Health Information Technology experience preferred
• Previous EHR experience required, Hyland OnBase Unity Client experience preferred.
• Ability to convey information to customers in a warm, clear, concise manner.
• Good oral and written communication skills required.
• Demonstrates positive customer service behaviors

Preferred Qualifications

* Associate's or Bachelor's degree in Health Information Technology or related field

• Certification in Health Information Technology (HIT) or related field
• Experience with electronic health records (EHRs) and health information technology (HIT) systems
• Strong analytical and problem-solving skills
• Ability to work independently with minimal supervision
• Strong communication and interpersonal skills

Skills and Competencies

* Strong attention to detail and accuracy

• Excellent communication and interpersonal skills
• Ability to work independently with minimal supervision
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and manage time effectively
• Strong customer service skills
• Ability to adapt to changes in processes and procedures
• Strong understanding of medical terminology and health information technology concepts

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Data Entry Representative, you will have the opportunity to:

• Develop your skills and knowledge in health information technology and electronic health records
• Work with a team of experienced professionals in the healthcare industry
• Participate in ongoing training and professional development opportunities
• Take on additional responsibilities and contribute to the growth and success of our organization
• Enjoy a competitive salary and benefits package

Work Environment and Company Culture

As a remote Data Entry Representative, you will have the flexibility to work from home and enjoy a comfortable and productive work environment. arenaflex is committed to providing a positive and supportive work culture that values:

• Diversity and inclusion
• Collaboration and teamwork
• Innovation and creativity
• Continuous learning and professional development
• Work-life balance

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• A competitive salary
• Comprehensive health insurance
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional development and growth

Conclusion

If you are a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a Data Entry Representative – Electronic Health Record (EHR) File Technician at arenaflex, you will have the opportunity to make a meaningful contribution to our organization and enjoy a rewarding and challenging career.

How to Apply

If you are interested in this opportunity, please submit your application, including your resume and cover letter, to our online application portal. We look forward to hearing from you! Apply To This Job Apply for this job