Sales Development Representative
LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries—from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful—anytime, anywhere.
We're looking for a new Sales Development Representative to join our team.
Key Responsibilities
- Identifies and develops new leads and opportunities, including entry into new markets, and hands off qualified opportunities to Outside Sales once prospects reach defined opportunity criteria.
- Utilizes all available sales prospecting tools, systems, and resources to build and maintain a robust sales pipeline.
- Maintains a strong focus on assigned automotive and non-automotive market segments to support strategic growth initiatives.
- Creates, maintains, and communicates sales activity and customer development reports, including work request and project status reports.
- Follows the sales playbook from initial prospecting through opportunity qualification to ensure consistency and pipeline growth.
- Works with assigned company accounts to develop relationships, identify needs, and support ongoing sales efforts.
- Enters all customer interactions into the CRM system throughout the day, including phone calls, emails, and other forms of communication.
- Maintains and updates the company sales database to support sales initiatives and data integrity.
- Prepares customer product expectations and pricing quotations in coordination with internal teams as needed.
- Collaborates with Customer Service to improve back-office processes and enhance the overall
- customer experience.
- Develops product and application knowledge to effectively address customer needs and promote
- new or additional services.
- Creates reports and correspondence for customer and departmental use.
- Assists the Sales Department and Sales Managers during absences or as business needs require.
- Supports Outside Sales by assisting with auto-generated reports and other sales-related tasks as needed.
- Experience in inside sales, business development, or customer-facing roles, preferably within a manufacturing or industrial environment
- Strong prospecting, communication, and relationship-building skills
- Proficiency with CRM systems and sales prospecting tools
- Ability to manage multiple priorities and work collaboratively across departments
- Global remote position
- Requires at least 4 hours of overlap with U.S. Central Time each day
- Minimal or no travel
- Fluency in the English language; written and verbal proficiency (B2 level minimum on CEFR scale)
- Reports to U.S.-based Sales Leadership