[Remote] Commercial Collector (Must speak French and English)
Note: The job is a remote job and is open to candidates in USA. ALTUS Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. They are seeking Commercial Collectors to collect payments, communicate with debtors, and resolve issues while adhering to compliance requirements.
Responsibilities
- Minimum of 80 outbound/inbound calls
- Negotiate payment in full or secure a payment arrangement
- Create a sense of urgency for non-paying debtors
- Work closely with the Client Support Representative to resolve disputes
- Maintain a positive attitude
- Remain respectful to debtors & peers
- Strong work ethics and integrity
- Prioritize time management
- Remain professional at all times
- Meet/exceed monthly phone, activity & fee quotas
Skills
- Must speak French and English
- Collections, sales, telemarketing, customer service, or call center experience
- Basic proficiency with Microsoft Office
- Data entry and strong computer skills
- Basic Math and Writing skills
- Strong attention to detail and goal-oriented
- Ability to de-escalate adverse situations
- Strong interpersonal, communication, and organizational skills
- Dependability
- Excel proficiency
- Salesforce experience
Benefits
- Private benefit package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire
Company Overview