Group Account Director

About the role

The Group Account Director leads a portfolio of accounts and a team of account leaders, ensuring consistent delivery, strategic excellence, and business growth across the group.

Qualifications

• Bachelor’s degree required
• 10 or more years of experience in agency or client strategy leadership
• Strong experience managing teams and account portfolios
• Experience working with ecommerce and/or B2B clients is a plus
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Hands-on experience with paid media platforms is strongly preferred

Key Responsibilities

Portfolio Leadership

• Oversee a group of accounts, ensuring consistent performance and delivery
• Drive strategic alignment and quality across all accounts

Team Leadership & Development

• Lead, mentor, and develop Account Directors and senior team members
• Build a high-performing, accountable team culture

Business Growth & Performance

• Drive revenue growth and retention across the portfolio
• Identify opportunities to expand services and increase client value

Operational Strategy

• Improve processes and systems to enhance efficiency and scalability
• Partner with leadership to align on business priorities

Core Skills & Competencies

• Team leadership and coaching
• Portfolio management
• Strategic oversight
• Operational excellence
• Business growth mindset
• Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus

What Success Looks Like in This Role

Your portfolio performs consistently at a high level, your team is strong and self-sufficient, and your clients see your group as a strategic partner.