Forward Deployed Engineer

Ask Sage (BigBearAI Company) is the leading Generative AI platform that augments the velocity of government and commercial teams with dozens of use cases from coding to cybersecurity to acquisition to data analysis and much more. Our FedRAMP High, DoD IL5, IL6 and Top Secret accredited cutting-edge technology enables teams to focus on strategic initiatives while we take care of the heavy lifting. We are seeking an adaptable Forward Deployed Engineer to collaborate closely with strategic partners and create Generative AI Agents and plugins, utilizing the Ask Sage platform. The Forward Deployed Engineer partners with our customers to deliver on strategic enhancements for our valued clients. The ideal candidate will be able to harness their expertise in prompt engineering, robust AI frameworks, and secure coding practices to deliver innovative solutions for our customers. This role is embedded with the customer to synchronize on design, prototyping, and full-scale deployment, and may require the candidate to work on site at a customer location.

Key Responsibilities

• Conduct research and work closely with key decision-makers to understand customer business processes to identify areas where Ask Sage can add value and provide in-depth training to end users.
• Assist customers with all Generative AI issues, offering hands-on support from concept through deployment to deliver practical solutions that address complex customer challenges.
• Architect, develop, and maintain Generative AI Agents and plugins using Python and related frameworks.
• Embed with customers to provide technical leadership and solutions, driving success from initial concept to production deployment.
• Build innovative Generative AI features to help Ask Sage customers automate tasks and processes, developing innovative full-stack solutions within Ask Sage.
• Develop strong relationships with our customers and their leadership to maximize the value and efficiency of their applications.
• Implement best practices for code quality, security (to include strong knowledge of common vulnerabilities), and performance optimization.
• Write clean, efficient, and maintainable code with a focus on security and data privacy.
• Stay up-to-date with the latest trends and advancements in Python development, Generative AI, and relevant technologies.
• Collaborate with cross-functional teams to integrate Generative AI solutions into existing systems that meet and exceed customer expectations.

• Minimum of 2-5 years of relevant software engineering experience, including but not limited to Python (customer-facing experience strongly preferred).
• Clearance: Ability to obtain a Secret Clearance
• At least 1 year of practical experience leveraging Generative AI to build automation and agents; while no specific degree is required, a deep understanding of the required technical areas is essential.
• Strong prompt engineering skills and experience with Generative AI frameworks, along with expertise in delivering secure solutions on leading cloud infrastructures.
• Ability to Identify innovative ways to enhance customer impact by using Ask Sage, as well as to communicate complex concepts clearly to both technical and non-technical stakeholders.
• Strong project management skills to own project execution from start to finish and adapt to meet customer needs.
• Must work from the customer location on an as-needed basis, with a willingness to travel to meet customer objectives.

• Experience with retrieval-augmented generation (RAG)
• Experience with Docker, Kubernetes, and CI/CD pipelines.
• Knowledge of government compliance frameworks (FedRAMP, NIST AI RMF, CMMC 2.0)

BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai’s predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.

BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.