Sr. QA Manual Tester

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY

As a Sr. QA Manual Tester, you will conduct Software Quality Assurance testing activities to ensure that Claritev application products operate correctly and meet specified requirements and to work as part of a team with influence across a larger organization.

JOB ROLES AND RESPONSIBILITIES

• Analyze business requirements and technical specifications for Claritev applications. Create the corresponding test strategy, test plans, and test cases for Claritev’ s SQA team
• Execute SQA testing of Claritev applications in accordance with project documentation and aligned with company standards
• Perform back-end (database) testing using SQL queries on Oracle and SQL Server databases. Perform regression and integration testing.
• Perform front-end (functional) testing of Web and GUI applications
• Analyze test results and logs defects in JIRA. Partner with project team members on the resolution and re-testing of identified defects and issues
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate commitment to the Company’s core values.
• Please note due to the exposure of PHI sensitive data – this role is considered to be a High Risk Role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE

The incumbent works with appreciable latitude and relies on judgment and experience to complete job responsibilities. Work is varied and complex. The incumbent strives to continuously improve service delivery according to industry standard quality management guidelines and principles and analyzes products based on company guidelines. Serves as a mentor to less experienced team members.

Qualifications

REQUIREMENTS (Education, Experience, and Training)

• Minimum bachelor’s degree or 10 years of IT experience
• Minimum 8 years’ experience performing Software Quality Assurance testing
• Knowledge of Web Services testing tools (XML, SOAP/UI, Restful, Postman, ReadyAPI etc.)
• Ability to write and understand SQL against Oracle databases.
• Knowledge of testing in cloud technologies (AWS, Azure or OCI)
• Knowledge of medical claim processing
• Advanced knowledge of Software QA automated test tools a plus
• Knowledge of load testing
• Knowledge of medical terminology
• Knowledge of health care industry
• Knowledge of project management and execution of multiple projects
• Knowledge of defect tracking tools.
• Knowledge of health care EDI formats and processes a plus
• Knowledge of automated testing and performance testing tools
• Knowledge of UI testing a plus
• Communication (verbal, written and listening), planning, organizing, analytical, project management, problem-solving and decision-making skills
• Ability to analyze data and arrive at a logical conclusion
• Ability to effectively present information and respond to questions from groups of managers, clients and customers
• Ability to evaluate production situations and current information to determine the appropriate course of action and execute decisions
• Ability to operate in a dynamic change environment

COMPENSATION

The salary range for this position is $90-100k. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits 

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

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