Account Executive, SMB

About Digitail

Digitail is the AI operating system for modern veterinary clinics.

Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin.

Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams.

Digitail brings ten-plus tools into one intelligent platform, with built-in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them.

What You Will Do

• Own full-cycle sales conversations from first call through close

• Be a trusted advisor with clinic stakeholders and decision makers

• Run focused, workflow-based demos that connect clinic pain to real outcomes

• Translate operational friction into business and clinical impact

• Guide buyers to a clear decision using a consultative, structured approach

• Follow up with consistency and purpose to maintain momentum

• Become an expert in our product and the industry so that you can advise clinic owners in a high-trust manner.

• Collaborate with clinic staff and decision makers to align their goals and objectives with our product capabilities.

• Collaborate closely with our onboarding team to deliver a seamless launch of product to our clients.

• Own pipeline management, forecasting, and over achieve revenue performance

How You Think & Solve Problems

• Curious and discovery-driven, with a bias toward understanding the why before jumping to solutions

• Naturally interested in how tools, systems, and workflows actually work under the hood

• Focused on workflows, outcomes, and decision risk — not just features or checklists

• Motivated to solve problems deeply rather than apply surface-level fixes

• Comfortable operating with incomplete information and clearly communicating what’s known vs. evolving

• Willing to experiment, iterate, and adapt as products, tools, and processes change

• Proactively uses technology, automation, and AI to improve effectiveness and scale impact

• Strong sense of ownership and follow-through from problem identification to resolution

• Comfortable explaining technical concepts simply to non-technical audiences, using real examples from hands-on experience

Your Experience

• 1-2 years of experience in software sales, preferably high-volume SMB SaaS sales - with closing experience

• Consultative, customer-first sales approach

• History of personal and professional excellence

• Lifelong learner mindset and commitment to professional growth and development

• You thrive while working in a fast-paced environment where change is common.

• You have strong sales acumen, effective time management and organization skills.

• Excitement to travel and work industry conferences as needed

• Experience with VetMed (selling to or working in!) is a huge plus.

Compensation + Benefits

• 70-80k in local currency

• Work from home stipend to set up your office

• Awesome remote culture

• Generous paid time off

• Mission-driven company serving veterinary clinics