HR Business Partner- Retail (West Coast)
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody.
At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers.
As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets.
Position Summary
Reporting to the Director of HR Retail, the HR Business Partner –Retail (West Coast) serves as a trusted advisor and strategic partner to retail leaders across the West Coast. This role is highly focused on employee and employer relations, coaching leaders, and ensuring consistent, fair, and values-driven people practices across a dynamic retail environment.
The HRBP will play a critical role in strengthening manager capability, navigating complex employee relations matters, and reinforcing a positive employee experience at scale. This individual will work closely with Store Leaders, Regional Leadership, and cross-functional HR partners to support performance, engagement, compliance, and long-term talent growth while acting as a visible, approachable HR presence in the field.
Key Responsibilities
Key Responsibilities Employer & Employee Relations (Primary Focus)- Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution.
- Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes.
- Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams.
- Partner with leaders to proactively identify people risks and address concerns before they escalate.
- Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion.
- Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership.
- Translate people strategy into practical, field-ready solutions that support store performance and employee experience.
- Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast.
- Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs.
- Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability.
- Support performance improvement planning with clarity, empathy, and compliance at the forefront.
- Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines.
- Use HR data and insights to track trends in engagement, retention, turnover, and performance.
- Support onboarding experiences that set leaders and teams up for success from day one.
- Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices.
- Equip managers with tools, resources, and guidance to lead confidently and effectively.
- Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors.
- Partner with leaders to foster environments where employees feel respected, valued, and heard.
- Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores.
- Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures.
- Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation.
- Communicate policy updates clearly and consistently to leaders and teams.
- Conduct HR audits and reviews to ensure compliance and operational excellence.
- Support organizational change, growth, and transformation initiatives across the retail network.
- Maintain and evolve HR resources, toolkits, and documentation for leaders and employees.
- Travel regularly within the West Coast region to maintain strong relationships and on-the-ground partnership.
Skills, Knowledge and Expertise
- Based in the United States (West Coast).
- 3+ years of Retail HR or HR Business Partner experience in a fast-paced, multi-site environment.
- Strong expertise in employee relations, investigations, performance management, and manager coaching.
- Proven ability to build trust and influence leaders at all levels.
- Excellent communication, conflict resolution, and judgment skills.
- Experience working with HRIS systems (UKG preferred) and Microsoft Office Suite.
- Strong knowledge of employment law and HR best practices.
- Ability to handle sensitive matters with discretion and professionalism.
- Willingness to travel within the assigned region and work across time zones.
- Experience supporting scaling retail teams is a plus.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
Benefits, Culture and Perks
Benefits and Culture- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
- Free weekly catered lunch at HQ – M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages