[Remote] Business Process Analyst

Note: The job is a remote job and is open to candidates in USA. Randstad Enterprise is a company committed to diversity and inclusion, seeking a Business Process Analyst to support client and internal projects. The role involves providing business process expertise, contributing to training materials, and implementing process improvements within project timelines.

Responsibilities

• Supporting new or existing client projects as well as internal projects, ensuring that goals or objectives of the project are accomplished within prescribed time frame and budget parameters
• Providing business process subject matter expertise to other project personnel
• Contributing to, or leading the development of training materials and delivering training related to business processes
• Producing process documentation to include workflows, process steps, standard operating procedure guides and training content
• Recognizing, championing and implementing process improvements

Skills

• High school diploma or equivalent, required
• Experience leading client facing requirements gathering sessions
• Experience mapping out complex business processes using an automated tool such as Viso or Lucid Charts to document and validate in scope business processes
• Experience producing process documentation to include workflows, process steps, standard operating procedure guides and training content
• Experience recognizing, championing and implementing process improvements
• Highly proficient with Google tools including Docs, Sheets, Slides, Lucidcharts, SmartSheet, and/or the Microsoft Office tools including Word, Excel, Powerpoint, Project and Visio
• Strong technical aptitude
• Consultative approach to working with customers
• Experience working with and presenting to client executives
• Excellent communication, interpersonal and organizational skills
• Highly detailed oriented with a concern for quality expressed by continually initiating system and process improvements
• Ability and experience with continuous improvement in a team environment
• Ability and experience with designing and documenting processes for a contingent and/or direct hire recruiting life cycle
• Ability to meet deliverables within given timelines, while recognizing and mitigating risks
• Experience working within project teams to accomplish a common goal
• Bachelor's degree, preferred
• Some training in Project Management, preferred

Benefits

• Medical
• Prescription
• Dental
• Vision
• AD&D
• Life insurance offerings
• Short-term disability
• 401K plan

Company Overview