[Remote] Auto Telephone Claims Adjuster (Trainee) - National General
Note: The job is a remote job and is open to candidates in USA. National General is a part of The Allstate Corporation, which offers a range of insurance products. The Claims Inside Auto Trainee Analyst II is responsible for investigating automobile accidents, determining coverage, liability, and negotiating claims.
Responsibilities
- Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
Skills
- Detail-oriented problem solvers who enjoy investigative work
- Ability to handle basic investigation regarding most aspects of auto claims (coverage, liability and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
- Analytical Skills
- Auto Insurance Claims
- Automobile Accidents
- Critical Thinking
- Customer Service
- De-Escalation
- Insurance Policies
- Problem Solving
Company Overview