Quotation Specialist
Applied Control is a company that specializes in providing unique cost-saving solutions for various industries. They are seeking a Quotation Specialist to provide customer support through quoting, sourcing, and delivering product/parts quotations while ensuring excellent customer service and collaboration with internal teams.
Responsibilities
- Source and price designated products/parts for customers
- Field customer calls to answer basic questions and provide parts/product quotes
- Send finalized quotes to customers
- Maintain working knowledge of designated product lines
- Coordinate with shop on existing work in progress
- Provide excellent customer service
- Verify accuracy and completeness prior to submitting orders for processing
- Coordinate with Order Specialists on order processing, delivery, and customer follow up
- Exercise appropriate techniques to determine opportunities for application reviews by the Application Engineering group – cross-selling additional products and services
Skills
- Intermediate skill level in Microsoft Excel and other MS Suite tools required
- Strong desire and proven ability to provide excellent customer service
- Effective prioritization and time management skills
- Self-motivated, requiring little supervision
- Discreet with confidential information
- Desire to help others and work with them to find solutions
- Proven ability to work closely with others, particularly peers and sales staff
Benefits
- Health
- Dental
- Vision
- Life
- AD&D
- Flexible Spending Accounts
- Health Savings Account
- 401(k) plan with employer match
- Paid Holidays
- Paid Time Off (PTO)
- Supplemental, life, and disability insurance
- 10 paid holidays
- Starting at 16 days of paid time off
- 9/80 schedule which allows for 9-hour workdays and every other Friday off
Company Overview